Dynamic individual with a strong focus on workflow optimization and clear communication. Expertise in analyzing data trends to identify improvement areas, enhancing both productivity and accuracy in operations.
Professional with strong background in process optimization and workflow management. Skilled in coordinating tasks, ensuring quality, and improving efficiency. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement.
Work History
Process Assistant(Interim)
1 Year 7 Months
Amazon | 03.2025 - Current
Implemented process improvements that led to increased order fulfillment rates.
Streamlined workflow processes to enhance operational efficiency and reduce bottlenecks.
Analyzed data trends to identify areas for improvement in productivity and accuracy.
Trained and mentored new team members on best practices and safety protocols.
Developed training materials to support onboarding of new staff, ensuring compliance with company standards.
Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
Assisted coworkers and staff members with special tasks on a daily basis.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Warehouse Material Handler
5 Months
Coca-Cola | 10.2025 - 03.2026
Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
Managed inventory levels, ensuring timely restocking of products.
Conducted quality control inspections to maintain product integrity and safety standards.
Coordinated with team members to optimize workflow and reduce processing time.
Located materials and supplies by pulling and verifying items on production orders.
Warehouse Material Handler
6 Months
UPS | 08.2025 - 02.2026
Implemented process improvements that increased efficiency in material handling operations.
Oversaw shipment preparation, ensuring accurate labeling and packaging for deliveries.
Trained new staff on safety protocols and operational procedures to enhance team performance.
Collaborated with management to develop strategies for inventory management and waste reduction.
Sorted materials for scanning to meet production goals.
Provided backup support to other warehouse functions as needed during peak periods or staff shortages, ensuring seamless operations.
Observed safety procedures and practices to prevent injury.
Assisted in training new employees on proper material handling procedures, ensuring consistent high-quality performance.
Operated material handling equipment to receive and ship freight.
Kitchen Manager
5 Years 2 Months
Mangos Bar & Grill | 07.2019 - 09.2024
Developed and implemented training programs for kitchen staff to enhance performance.
Streamlined inventory management processes, reducing food waste and optimizing costs.
Collaborated with suppliers to source high-quality ingredients, maintaining menu standards.
Supervised kitchen operations, ensuring adherence to health and safety standards.
Analyzed food preparation techniques, introducing efficiency improvements that enhanced service speed.
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Package Handler
3 Months
FedEx | 12.2019 - 03.2020
Operated material handling equipment to efficiently sort and transport packages.
Maintained accurate inventory records through systematic scanning and tracking procedures.
Collaborated with team members to optimize package flow during peak operational hours.
Adhered to safety protocols, ensuring compliance with company standards while handling packages.
Education
No Degree - Accounting
Central Virginia Community College | Lynchburg, VA | 05-2020