Summary
Overview
Work History
Education
Skills
Leadership Experience/Extracurricular Activities
Projects
Timeline
Generic

Kendrick Williams

Grand Prairie,Texas

Summary

Capable IT Specialist experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment in a manufacturing environment. Comfortable working alone to successfully investigate and troubleshoot problems. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.

Overview

1
1
year of professional experience

Work History

IT Specialist I

Lear Corporation
Grand Prairie, Texas
03.2023 - Current
  • Providing 1st/ level technical support & problem analysis/rectification.
  • Ensuring performance and availability of all computer systems including hardware, networks, IT security, and telecommunications.
  • Monitor Ivanti call logging system and resolve production tickets.
  • Maintain Computer systems to current corporate standards
  • Scorecard compliance activities including system patching, antivirus, and work with the configuration manager.
  • Configuring all onsite hardware including desktops, laptops, printers, scanners, thin clients, and industrial PCs.
  • Deploying hardware into the production environment to agreed schedules within maintenance windows.
  • Providing support on production systems LearPICS, LPS, and LFG.
  • Purchasing for all IT operations service requirements.

Internship

TechSavvy Computer Services
Statesboro
08.2022 - 12.2022
  • Maintain network security and ensured compliance with security policies and procedures
  • Developed and administered a virtual environment to support 7,000 Windows Servers customers
  • Provided 1st level hardware support including contact with vendors to perform repair and warranty maintenance
  • Installation, configuration, and management of wired networks, wireless networks, and VoIP Phones systems
  • Setup and policy management of the hybrid infrastructure of Azure Active Directory and Active Directory in Windows Server
  • Installation and Testing of Optical Network Terminals.

Education

B.S. Information Technology -

Georgia Southern University
12.2022

Skills

  • SQL
  • CSS
  • Java
  • Python
  • PowerShell
  • HTML
  • Microsoft Suite

Leadership Experience/Extracurricular Activities

  • Minority Advisement Program, Sponsor, 08/2022
  • NAACP, Executive Board, 08/2022
  • University Programming Board, Event Coordinator, 01/2022
  • Collegiate 100 Men, Parliamentary, Health and Wellness Chair, 08/2021
  • Men of Vision and Excellence, General body Member, 08/2021

Projects

Keylogger

Individual Project 

• Learned and executed a keylogger using the coding language Python

• Attached the keylogger to the user’s favorite programs by utilizing Notepad

• Enhanced capability to log whole sentences and make new lines when the ‘enter’ key is pressed

Network Traffic Analysis

School Project 

• Utilized WireShark within Jones and Bartlett Lab to obtain authorization to examine the network • Traced the information included inside the packets using Python scripts

• Evaluated the packets and wrote a detailed report with findings

Image Encryption

Individual Project

• Used Advanced Encryption Standards to encrypt an original image

• Divided the image into a specific number of blocks shuffled by scan pattern to build a new image • Created a single secure key for the decryption recipient to perform

Timeline

IT Specialist I

Lear Corporation
03.2023 - Current

Internship

TechSavvy Computer Services
08.2022 - 12.2022

B.S. Information Technology -

Georgia Southern University

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