Kendy Brouard
Huntington Station,USA
Summary
Pro sales, customer service, technical support. Proficient in B2B sales, and project management Proven ability to supervise a team and increase market share.
Professional retail worker with solid experience in customer service and cashier responsibilities. Skilled in managing transactions, resolving customer inquiries, and maintaining product knowledge. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, communication skills, and positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Associate Cashier
The Home Depot Inc
11.2022 - Current
- Appliance sales, Customer service desk, Pro Sales / PASA.
- Open commercial and residential Home Depot credit card accounts.
- Sales of retail store inventory of products.
- In-store special and volume orders for building materials.
- Manage Pro accounts for growth..
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Contractor
AAA Property Preservation LLC
04.2020 - 11.2022
- Repairs and renovations on bank-owned real estate.
- Managed a staff of five to complete daily work orders.
Diagnostic Appliance Technician
Puls Technologies
05.2019 - 07.2022
- Diagnostic technician.
- Repairs of Appliances.
- Sales of company memberships.
Insurance Agent
New York Life
09.2020 - 11.2021
- Sales of Life Insurance products.
Education
Network+ Certification - ML and data analytics
Kickstart
11.2024
A+ Certification -
Viscardi Center
03.1987
B.A. - Anthropology
Stony Brook University
Stony Brook, NY01.1984
Skills
- Sales
- Customer Service
- Leadership
- B2B sales
- Financial services
- Analysis skills
- Project management
- Computer literacy
- Supervising experience
- Marketing
- Mechanical knowledge
- Time management
- Strong work ethic
- Reliability and punctuality
- Team player mentality
- Upselling strategies
- Customer-focused mindset
- Building rapport
- Cash handling expertise
Accomplishments
- Created job leads through effectively helping with questions.
- Achieved sales through effectively helping with new orders.
- Rewards by completing goals with accuracy and efficiency.
- Documented and resolved refunds which led to sales.
- Supervised team of 5 staff members.
Certification
- A
- Present
- Network+ Certification
- Insurance Producer License
- Life & Health Insurance License
- Driver's License, 09/01/20, 09/01/28
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
French
Native or Bilingual
Timeline
Customer Service Associate Cashier
The Home Depot Inc
11.2022 - Current
Insurance Agent
New York Life
09.2020 - 11.2021
Contractor
AAA Property Preservation LLC
04.2020 - 11.2022
Diagnostic Appliance Technician
Puls Technologies
05.2019 - 07.2022
A+ Certification -
Viscardi Center
B.A. - Anthropology
Stony Brook University
Network+ Certification - ML and data analytics
Kickstart
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