KENDYL REICHARD
Erie,PA
Summary
Patient care technician and service professional with hands-on experience supporting patients through daily care, basic life support, and patient monitoring. Delivers accurate vital-sign and EHR documentation, responds quickly in urgent situations, and maintains safety, infection control, and calm communication in fast-paced environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Patient Care Technician
Saint Vincent Hospital
Erie, Pennsylvania
06.2025 - Current
- Reacted promptly in emergency situations, administering appropriate first aid measures to stabilize patients.
- Assisted patients with bathing, grooming, and daily personal care to promote comfort and hygiene.
- Documented vital signs and updated hospital electronic health records to ensure accurate patient monitoring.
- Maintained infection prevention standards and followed hospital safety protocols consistently.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Server/Bartender
Saint Francis Ushers Club
McKean, Pennsylvania
03.2023 - Current
- Built strong guest experiences by greeting and accommodating visitors with consistent professionalism.
- Delivered courteous customer interactions while supporting smooth service and positive communication.
- Accurately remembered orders and managed table assignments to enhance service efficiency.
- Managed multiple tasks concurrently in fast-paced environment while maintaining composure under pressure.
- Ensured cleanliness and sanitation of hands and surfaces to uphold food safety standards and comply with health regulations.
Sales Associate
Bed Bath and Beyond
Erie, Pennsylvania
11.2020 - 01.2023
- Demonstrated exceptional customer service skills, resolving customer problems efficiently and courteously.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Trained new associates on customer service techniques and store procedures to ensure consistent service quality.
- Managed cash register and POS transactions for purchases, refunds, and exchanges, ensuring accurate and efficient processing.
- Maintained a clean, organized work area to enhance customer experience and promote safety.
Education
BACHELOR OF SCIENCE (B.S.) - Nursing
Mercyhurst University
true05-2027
High School Diploma -
General McLane High School
Edinboro, PA06-2023
Skills
- Basic life support
- Clinical training
- Patient monitoring
- Compassionate patient care
- Patient support services
- Bedside manner
- Strong work ethic
Certification
BLS CPR certification
community service
- Special Olympics Volunteer, Clymer, NY, 2025-Present
- Organized and assisted with events, activities and programs to drive outreach initiatives, Demonstrated interpersonal abilities by working collaboratively with other volunteers on various projects, Organized and led recreational activities for children and youth.
- Autism Society of Northwestern PA Volunteer, Erie, Pennsylvania, 2024-Present
- Developed strong communication skills while providing customer service to visitors at volunteer center, Provided direct assistance to individuals in need, offering companionship and support, Provided fundraising support for grants, special events and campaigns.
Timeline
Patient Care Technician
Saint Vincent Hospital
06.2025 - Current
Server/Bartender
Saint Francis Ushers Club
03.2023 - Current
Sales Associate
Bed Bath and Beyond
11.2020 - 01.2023
BACHELOR OF SCIENCE (B.S.) - Nursing
Mercyhurst University
High School Diploma -
General McLane High School