Summary
Overview
Work History
Education
Skills
Timeline
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Kendyll Linscott

St. Cloud

Summary

Dynamic and dedicated professional with a strong work ethic and proven problem-solving abilities, honed at Publix. Skilled in conflict resolution and time management, I excel in fostering positive relationships and enhancing customer satisfaction. My experience as a babysitter showcases my patience and adaptability, ensuring a supportive environment for growth and development.

Overview

4
4
years of professional experience

Work History

Babysitter

02.2022 - Current
  • Supervised children during playtime, ensuring safety and engagement in activities.
  • Communicated effectively with parents regarding children's progress and daily activities.
  • Organized educational games and crafts to promote development and creativity.
  • Managed schedules, coordinating routines for homework, chores, and bedtime.
  • Adapted quickly to changing situations, maintaining calm during emergencies or conflicts.
  • Established trusting relationships with children, fostering a supportive environment for growth.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Customer Service Representative

Publix
09.2023 - 06.2025
  • Resolved issues efficiently through active listening and problem-solving skills.
  • Collaborated with team members to enhance overall service delivery efficiency.
  • Adapted quickly to new tools and procedures, ensuring smooth service operations.
  • Implemented suggestions to improve customer satisfaction and engagement levels.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

Associate of Arts -

Valencia College
Orlando, FL
05-2025

High School Diploma -

Harmony High School
St. Cloud, FL
05-2025

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Reliability
  • Dependability
  • Flexible scheduling
  • Conflict resolution

Timeline

Customer Service Representative

Publix
09.2023 - 06.2025

Babysitter

02.2022 - Current

Associate of Arts -

Valencia College

High School Diploma -

Harmony High School

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