Dedicated retail professional with a proven track record in customer service, teamwork, and problem-solving. Committed to delivering exceptional shopping experiences and fostering team growth.
Overview
11
11
years of professional experience
Work History
Retail Sales Associate
Steelers
Pittsburgh, PA
02.2025 - 10.2026
Delivered exceptional customer service, enhancing shopping experience and fostering loyalty.
Managed inventory levels, ensuring product availability and accuracy on the sales floor.
Trained new associates on sales techniques and store policies, improving team performance.
Implemented promotional displays, increasing product visibility and driving sales engagement.
Shift Manager
Taco Bell
McKees Rocks, PA
06.2024 - 10.2026
Supervised daily operations to ensure efficient service and optimal customer satisfaction.
Trained and mentored team members on operational procedures and customer engagement techniques.
Implemented inventory management practices to reduce waste and maintain stock accuracy.
Coordinated shift schedules to enhance team performance and meet business demands effectively.
Dietary Associate
Allegheny General Hospital
Pittsburgh, PA
05.2022 - 11.2024
Prepared and assembled patient meals according to dietary guidelines and preferences.
Assisted in maintaining sanitation standards within kitchen and dining areas.
Collaborated with nutrition staff to ensure accurate dietary information for patients.
Trained new associates on meal preparation procedures and safety protocols.
Housekeeper
Hotel
Pittsburgh, PA
03.2019 - 07.2022
Supervised daily cleaning operations to ensure high standards of hygiene and guest satisfaction.
Trained and mentored new housekeeping staff on best practices and hotel protocols.
Implemented efficient cleaning schedules to optimize workflow and resource allocation.
Conducted regular inspections of guest rooms and common areas for cleanliness and maintenance needs.
Crew Member
McDonald's
McKees Rocks, PA
01.2016 - 10.2019
Operated kitchen equipment and maintained cleanliness to ensure food safety standards.
Assisted in training new crew members on operational procedures and customer service techniques.
Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Collaborated with team members to maintain efficient workflow during peak hours.