Kenea Stanley
Canal Winchester
Summary
A dedicated biology major with hands-on lab experience and a solid understanding of subjects like chemistry, molecular genetics, and microbiology. Passionate about applying scientific knowledge to real-world challenges, bringing strong analytical and problem-solving skills. Background in customer service, hospitality, and working with children has sharpened my communication and interpersonal abilities. Excels in both collaborative environments and individual settings. Strives to apply scientific knowledge and interpersonal skills to drive meaningful contributions to organizational objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Guest Specialist
BOB’s Discount Furniture
06.2024 - Current
- Provided exceptional customer service by assisting guests with product selection, addressing inquiries, and offering tailored recommendations to enhance their shopping experience
- Developed in-depth knowledge of furniture products, styles, and materials to effectively communicate features and benefits to customers
- Coordinated and managed guest consultations, ensuring a personalized approach to meet individual needs and preferences
- Processed transactions efficiently and accurately, handling payment methods and maintaining a balanced cash register
- Maintained a clean and organized showroom environment to enhance the overall guest experience
Teaching Assistant
Eckerd Connects
12.2023 - 05.2024
- Developed and implemented daily lesson plans tailored to the academic needs of15-20 students
- Provided one-on-one tutoring in Math, Science, English, and Spanish, fostering student comprehension and confidence
- Chaperoned and supervised students during monthly field trips, promoting safety and engagement in educational experiences
- Facilitated small group and individual instruction to reinforce learning concepts and support diverse student needs
- Conducted assessments to monitor student progress and collaborated with the teacher to adjust strategies as needed
Junior Recruiter
Care.com
08.2021 - 11.2023
- Conducted weekly interviews with approximately50 candidates to assess qualifications and fit for various roles
- Successfully onboarded15-20 caregivers each week, ensuring compliance with training and orientation processes
- Organized and facilitated weekly job fairs, resulting in a22% increase in applicant traffic
- Developed and posted job openings on the company website and platforms such as Indeed, ZipRecruiter, and LinkedIn to attract diverse talent
- Collaborated with senior recruiters to source and fill challenging positions in the West Market, enhancing recruitment efforts
Customer Service Lead
El Toro Mexican Restaurant
08.2019 - 07.2021
- Onboarded and trained new cashiers and hostesses, ensuring a smooth integration into the team
- Supervised and managed a staff of8 cashiers and hostesses, fostering a collaborative and efficient work environment
- Scheduled and coordinated weekly shifts for the entire restaurant staff to optimize coverage and productivity
- Processed daily branch deposits, conducted drawer audits, and balanced the vault to maintain accurate financial records
- Addressed customer relations and resolved escalated issues, enhancing overall guest satisfaction
Billing and Coding Assistant
Future Home Healthcare
09.2018 - 02.2020
- Managed and updated patient records, including billing information, address changes, and medical coding, ensuring compliance with industry standards
- Processed and verified medical codes for billing accuracy, enhancing workflow efficiency and minimizing errors
- Maintained clear communication with patients, caregivers, and insurance providers to resolve billing issues and ensure seamless payment processes
- Supported administrative operations by organizing files, managing data entry tasks, and maintaining accurate documentation
- Utilized attention to detail and strong organizational skills to contribute to a productive and efficient office environment
Key Holder
Aldo Group
06.2018 - 08.2020
Education
Bachelor's Degree - Biology
Ohio State University
Columbus, OHSkills
- Research Methodology
- Technical Proficiency
- Instrumentation
- Bioinformatics & Reporting
- Sample Preparation
- Problem Solving
- Organizational Skills
- Project Management
- Employee/Client Relations
- Guest relations
Certification
- Adult and Pediatric First Aid/CPR/AED – NationalCPRFoundation.
Languages
Spanish
Native or Bilingual
Timeline
Guest Specialist
BOB’s Discount Furniture
06.2024 - Current
Teaching Assistant
Eckerd Connects
12.2023 - 05.2024
Junior Recruiter
Care.com
08.2021 - 11.2023
Customer Service Lead
El Toro Mexican Restaurant
08.2019 - 07.2021
Billing and Coding Assistant
Future Home Healthcare
09.2018 - 02.2020
Key Holder
Aldo Group
06.2018 - 08.2020
Bachelor's Degree - Biology
Ohio State University
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