KENECHUKWU MONEKE
Springfield,IL
Summary
Result-orientated Business Analyst with over 5 years of experience covering project, change management and business process improvement including developing, implementing and supporting IT solutions for startups and pharmaceutical businesses. A fast and eager learner, detail-oriented and adapt to changing project requirements quickly to meet business goals.
Overview
7
7
years of professional experience
Work History
Business Analyst
ITyDATA
01.2024 - Current
- Led elicitation and documentation of over 50 business, functional, and non-functional requirements for ITyDATA's data-driven referral program, ensuring alignment with stakeholder needs and project goals.
- Analyzed and mapped current (As-Is) processes using BPMN diagrams, identifying inefficiencies that led to a 25% improvement in referral handling time after redesigning the future (To-Be) processes.
- Developed interactive prototypes for the referral program dashboard, incorporating user feedback from over 1000 potential users, resulting in a 40% increase in user satisfaction scores post-implementation
- Managed stakeholder relationships through regular communication and updates, effectively balancing interests of high-power stakeholders, including customers and coaches, using Power-Interest Grid, leading to a 30% increase in stakeholder engagement and support.
- Conducted comprehensive data analysis to identify key metrics and performance indicators for the referral program, providing actionable insights that boosted program referrals by 20% within the first six months of launch.
Healthcare Business Analyst
SuperPharma
04.2020 - 12.2023
- Led a 9-member team of developers to build a proprietary CRM system for the enterprise and its strategic partners, optimizing sales process and increasing sales revenue by 24%
- Curated a $2M business implementation project that saves $3.5M on operational inefficiencies between sales and development departments annually
- Collaborated with strategic manufacturing partners to develop an effective onboarding system, reducing the sales cycle by 3 months for global enterprise clients.
- Leveraged advanced statistical techniques to evaluate the effectiveness of various marketing campaigns, enabling better budget allocation decisions.
Product Analyst
Marie Stopes International
02.2017 - 03.2020
- Researched user behavior and led strategic product roadmap discussion across multi functional teams
- Integrated Tableau reporting system into BI sales workflow, which led to a 23% increase in post-meeting inquiries for the product sales department
- Streamlined post-sales support to increase customer retention rate among enterprise clients by 27%.
- Supported development team in generation of technical requirements and product documentation to achieve process commonality.
- Developed detailed product roadmaps, aligning team efforts towards achieving milestone goals and objectives.
- Championed a data-driven culture within the organization, promoting the use of analytics to guide decision-making and drive business growth.
Product Advisor
Ceenek Pharmaceuticals
01.2017 - 01.2018
- Delivered product demonstrations of drugs for various chronic maladies to prospects, physicians, and clinics, highlighting their benefits and features, and generating $90K in new sales revenue.
- Oversaw the sales process from prospecting to closing, functioned as the primary point of contact for clients, establish long-term relationships and rapport, and achieved an 85% client retention rate.
- Researched and compiled data to prepare competitive analysis and trend analysis for business development.
- Collaborated with cross-functional teams to ensure seamless integration of new products into existing systems and processes.
Education
Masters in Public Health -
University of Illinois At Springfield
Springfield, ILBachelor of Pharmacy -
University of Nigeria, Nsukka
NigeriaProject Management: Healthcare Projects
LinkedIn
USASkills
- Project Management Skills & Tools: Agile Methodology, Scrum, Kanban, Waterfall Methodologies, Planning, Delivery Roadmap, Customer Relationship Management (CRM), Process Improvement, Project Lifecycle Management, Risk and Scope Management, Software Development Lifecycle (SDLC), Data Analysis and visualization, Operations, Quality Management, Stakeholder Management, Time Management, Stakeholder Communication, Cross-functional Team Leadership, Budgeting and Forecasting, Vendor and Procurement Management, Policy and Program Development
- Technical Skills & Tools: Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft SharePoint, OneDrive, Microsoft Project Plan, coordination, AdaptiveWork (Clarizen), SDLC, Asana, Canva, Mondaycom Microsoft Office Suite, Google Suite, Jira, Azure board, SQL, python, Outlook, Smartsheet, Confluence, Notion, Trello, Click Up, Azure DevOps, Microsoft Power BI, Basecamp, Salesforce, Slack, Webex, SAP (Employee Central (EC), Learning Management System (LMS), Learning Resources (LR), Workforce Scheduling (WFS), Onboarding (ONB)
- Communication & Leadership Skills: Influence, Strategic Negotiation, Stakeholder Management, Coaching, Active Listening, Team Collaboration, Empathy, Conflict Resolution, and Leading Without Authority
- Process Modeling Tools: Microsoft Visio Lucid Chart DrawIO Gliffy
Accomplishments
- Cost Saving of $1.2M - Through efficient project management and teamwork, my team saved the division at SuperPharma over $1.2 Million in the sales department. The new sales process is being rolled out to other departments to realize further savings.
- Business Generation - Discovered new clients, negotiated over $3.1 Million of sales and partnership deals with key customers based on insights gathered during business development phase at Marie Stopes International.
- Developed and delivered Successful Training Content -Cutting onboarding time & fixing product knowledge issues by moving key Sales staff successfully online/offline at scale. Managed workflow to continuously create content for remote learning as well.
Timeline
Business Analyst
ITyDATA
01.2024 - Current
Healthcare Business Analyst
SuperPharma
04.2020 - 12.2023
Product Analyst
Marie Stopes International
02.2017 - 03.2020
Product Advisor
Ceenek Pharmaceuticals
01.2017 - 01.2018
Masters in Public Health -
University of Illinois At Springfield
Bachelor of Pharmacy -
University of Nigeria, Nsukka
Project Management: Healthcare Projects
LinkedIn
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