KENECIA M. PARKER
Summary
Dedicated and invested Social Worker seeking employment in a company that can effectively utilize and further develop the skills acquired throughout professional career. Expertise in the Juvenile Justice Court System, working with adults facing mental health and substance issues, as well as experience in family care with the State of WI, specifically with individuals with disabilities and frail elderly. Committed to forming trusting relationships and advocating for the best interests of clients. Over 10 years of experience serving the community, bringing a respectful and compassionate approach to providing guidance for clients in need.
Overview
11
11
years of professional experience
Work History
Care Manager
Community Care Inc.
06.2018 - Current
- Managed an assigned caseload of program members in collaboration with an RN Care Manager
- Completes comprehensive member assessments, member centered care plans, & functional screens with the state of Wisconsin
- Conducted risk assessments for patients, proactively addressing potential health issues.
- Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
- Implemented evidence-based interventions for diverse populations, supporting culturally competent care delivery practices.
- Collaborated with insurance providers to secure authorization for necessary services, maximizing patients'' benefits coverage.
- Advocated for patients' needs with healthcare providers, securing necessary interventions for improved health outcomes.
- Fostered strong relationships with patients and their families, enhancing trust and compliance with care plans.
- Negotiated with insurance companies to secure coverage for necessary treatments, reducing financial burdens on patients.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Lead Adult Mental Health Case Manager
Wisconsin Community Services
10.2016 - 06.2018
- Monitored ongoing treatments for medication side effects, worsening of symptoms and therapeutic response.
- Improved client outcomes by developing comprehensive treatment plans tailored to individual needs.
- Developed strong relationships with community resources, allowing for timely referrals and access to essential services for clients.
- Supported clients through transitional periods such as hospital discharges or housing changes ensuring continuity of care.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
Judicial Case Manager
Southwest Key Program
02.2014 - 10.2016
- Transported clients to required programming, group outings, services, and court appointments, attorney visits, other appointments as per contractual requirements.
- Developed strong professional relationships with attorneys, law enforcement officers, witnesses, and other guardian, and school staff to ensure coordination during court proceedings.
- Provided exceptional support to judges by thoroughly preparing case materials, external monitoring including face to face monitoring, gps tracking, overnight monitoring and consecutive compliance.
- Provided valuable insights during case reviews that aided judges in making informed decisions on complex legal issues.
- Coordinated with various departments for case-related matters, streamlining the flow of information and speeding up resolution processes and effective follow up planning for resources.
- Enhanced courtroom efficiency by effectively coordinating schedules for judges, attorneys, and other court personnel.
Education
MS - Master of Science in Human Resource Management
Strayer University-Global
Herndon, VABA - Social Work (CSWE Accredited Program)
Mount Mary University
Milwaukee, WI01.2013
Skills
- Technical Proficiency: Proficient in MIcrosoft in Office Suite, [other relevant software/tools], with a string aptitude for learning nw technologies, software and databases
- Case assessments
- Clinical documentation
- Service coordination
- Training skills
- Adaptable and resourceful: Flexible and adaptable in fast paced environments with the ability to prioritize tasks and met deadlines
Accomplishments
- Documented, adapted and resolved issues as it related to companies ongoing changes.
- Trained social workers as lead through career
- Achieved 97-99% on companies' file audit.
- Led team during crisis intervention, completed APS coordination when appropriate .
Timeline
Care Manager
Community Care Inc.
06.2018 - Current
Lead Adult Mental Health Case Manager
Wisconsin Community Services
10.2016 - 06.2018
Judicial Case Manager
Southwest Key Program
02.2014 - 10.2016
BA - Social Work (CSWE Accredited Program)
Mount Mary University
MS - Master of Science in Human Resource Management
Strayer University-Global
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