Kenedi Johnson
Cibolo ,Tx
Summary
Dynamic Personal Shopper at HEB with a proven track record of enhancing customer satisfaction through efficient order fulfillment and quality product selection. Skilled in inventory management and customer communication, I consistently met deadlines while providing knowledgeable support, ensuring a seamless shopping experience for all customers.
Overview
3
3
years of professional experience
Work History
Personal Shopper
HEB
01.2022 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Boosted satisfaction metrics by fulfilling orders efficiently and selecting quality items.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Karen Wagner High School
San Antonio, TXSkills
- Customer communication
- Inventory management
- Quality assurance
- Time management
- Product selection
- Customer service
- Attention to detail
- Visual merchandising
- Retail knowledge
- Customer relations
- Upbeat and outgoing attitude
Timeline
Personal Shopper
HEB
01.2022 - Current
Karen Wagner High School
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