Kenedy Obrecht

• Obtained blood samples for medical testing through venipuncture.
• Prepared and packaged specimens for courier transport.
• Maintained a clean, safe, and organized work environment.
• Maintained accurate records of collected specimens and test results.
• Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
• Demonstrated proficiency in using a variety of collection techniques and equipment.
• Entered patient information and test orders into computer systems accurately.
• Performed centrifugation and specimen aliquoting for sample preparation.
• Interacted with patients and medical staff to gather and record data prior to blood draws.
• Performed scheduled inventory counts and supply audits.
• Collaborate with medical staff to ensure adequate lab collections.

(Floor Lead Phlebotomist/Trainer)

• Maintain donor flow throughout the center
• Assist in computer overrides and payment adjustments
• Resolve donor concerns
• Maintain a friendly and cohesive environment amongst staff
• Go to trainer/phlebotomist for difficult sticks (Red Sticks)
• Develop and maintain training rosters
• Train new hires in accordance with Grifols SOP
• Ensure new staff are qualified for sign off
• Train staff to upskill their knowledge/abilities in all production areas

• Conduct pre-donation medical screening in accordance with established guidelines along with ensuring donor confidentiality and ensures all donor screening information is complete, accurate, and documented prior to donation
• Maintain compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved standard operating procedure manual, Occupational Safety and health administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA) Current Good Manufacturing Practice (CGMP) and internal company procedures
• Perform daily, weekly, and monthly machine maintenance
• Report all equipment, ancillary equipment (beds, carts, etc.) supplies, or facility deficiencies when noted in addition to reporting all unsafe conditions to area lead, supervisors, or managers
• Perform general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed to promote customer satisfaction through appropriate interaction and responsiveness to customers needs
• Assist in determining the suitability of donors to undergo plasmapheresis prior to venipuncture and performs proper venipuncture techniques
• Respond to and assist with handling donor reactions in accordance with medical guidelines
• Monitor donor and equipment to insure health of donors and quality of products
• Set up, disconnect, and operate the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc.
• Collect and process donor units/samples for testing
• Label samples and freezes units for final packing within required timeframes, participates in unit management accordance to SOP
• Monitor stored product to ensure time requirements are met, monitor and report working conditions of equipment
• Maintain active communication with other service areas to ensure accurate documentation and quality of products

• Oversight of all procedures/insured they were performed correctly
• Guarantee quality of product/successful completion of each donation
• Performed phlebotomist duties and assisted with difficult sticks
• Managed documentation of each patient’s confidential information
• Worked within a Red Cross database, pulling donor information

• Loaded/unloaded company van with equipment
• Disassembled collection equipment for blood drives
• Performed venipunctures for blood collections
• Excellent customer service in creating a positive donor experience
• Manage and minimize patient reactions

• Promoted positive customer experience
• Greeted each customer immediately
• Engaged in conversation with guests
• Strived to make them feel welcome and satisfied
• Communicated effectively to insure correct orders were received
• Assisted staff members with prep-work and cleaning duties

• Prepared staff’s cash registers at beginning of each shift
• Insured each drawer was closed out properly and accurately
• Processed deposits at the end of each shift
• Organized/prepared for weekly shipment
• Cleared isles, arranged shelves, and faced existing products
• Assisted staff with transactions that needed management approval
• Handled any problematic situations
• Worked with coworkers to create a successful environment

• Prepared/featured meals of the day/preparing short order requests
• Oversight provided/food delivery was completed properly and safely
• Worked with staff and provided welcoming experience for all
• Insured all staff performed required duties assigned under job title