Keni-Khidru James
West Orange,NJ
Summary
Competent hard worker with results at UPS, and adept at strategic planning in sales development. A passion for engineering and skills in promotional support, upselling, customer engagement, and sales outcomes would greatly benefit business and youth improvement. Demonstrated leadership in community service, driving impactful projects would benefit any intern position.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
UPS
Millburn, NJ
07.2021 - 12.2024
- Addressed queries on product specifications, prices, and availability.
- Executed routine clean-up assignments to enhance productivity.
- Coordinated with different branches to source specific products.
- Ensured items were securely wrapped or bagged.
- Restocked displays to maintain a well-organized environment.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Designed and implemented engaging visual presentations for product placement.
- Maintained up-to-date knowledge of store merchandise and policies.
- Described merchandise and explained use, operation and care.
- Recognized and addressed safety concerns to prevent accidents.
- Organized stockroom shelves according to size, color or style.
- Identified client requirements and shared pertinent product features.
- Conducted inventories regularly to track stock levels.
- Greeted customers to determine wants or needs.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained precise cash management while processing customer payments.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Processed credit card transactions quickly and securely.
Community Service Volunteer: Student Council
West Orange Highschool
West Orange , NJ
09.2023 - 06.2024
- Participated in job fairs aimed at helping people gain employment skills or secure jobs.
- Researched grants and funding opportunities for non-profit organizations serving vulnerable populations.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Managed social media campaigns for awareness and volunteer recruitment, significantly increasing community engagement.
- Engaged in advocacy and public speaking events to raise awareness on critical social issues.
- Organized community events and activities for disadvantaged youth.
- Raised funds for medical facility needs to build healthy community.
- Developed and maintained partnerships with local businesses and organizations to secure resources and support for community projects.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
- Built stronger youth by teaching leadership skills and sharing job knowledge.
- Helped individuals address disabilities and put together career plans.
- Participated in the construction and renovation of community facilities, including playgrounds and public gardens.
Education
High School Diploma -
Syracuse University
Syracuse, NY06-2024
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Goal tracking
- Product guidance
- Exceeds sales goals
- Calm demeanor
- Positive and professional
- Strategic planning
- Goal oriented
- Reliable and punctual
- Time management
- Sales development
Affiliations
- Student Council
- Chinese Club
- Clothing brand creation
- Video creation
- Robotic programs at MIT
- Student Council
- Engineer member, Technology Student Association, 4th Trebuchet Competition
- National Honor Society, Member
- Marching Band: Clarinet, Bass Clarinet, Concert Bass Clarinet, Tenor Saxophone
Accomplishments
- MIT Award in Engineering
- Letter from a Nobel Prize winner
- The golf team is the champion in 2023
- Senator Award from New Jersey for Marching Band AAAA Champions
- Written letter from the New Jersey Board of Education
- Written letter from the principal of West Orange High School
- Written letter from New Jersey Council Member
- Marching Band AAAA State Champions
- Coding Club
- Student Council BOE (Board of Education) Student Liaison
- Written letter from the calculus teacher
- Written letter from the golf coach
- BLM Award
Certification
- Drivers Licenses
- MIT Certification
Languages
English
Professional
Websites
Timeline
Community Service Volunteer: Student Council
West Orange Highschool
09.2023 - 06.2024
Sales Associate
UPS
07.2021 - 12.2024
High School Diploma -
Syracuse University