Customer service representative seeking a professional role that fosters growth. Skilled in problem solving and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.
Overview
11
11
years of professional experience
Work History
Senior Sales Associate
Rackroom Shoes
Macon, GA
08.2021 - 12.2021
Met or exceeded sales objectives on consistent basis to drive company growth.
Provided exceptional customer service to foster client loyalty and satisfaction.
Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
Kept detailed track of sales and customer information in company system.
Winder Operator
Continental Tires
Barnsville , GA
06.2021 - 09.2021
Complied with company policies, shop regulations and legal requirements.
Labeled and packed yarn on carts to prepare for shipment.
Notified supervisor of observations regarding working conditions and machine functionality.
Set up, changed wax and operated machines to create yarn to product specifications.
Sales Associate
Kroger
Macon, GA
04.2021 - 08.2021
Engaged with customers to build rapport and loyalty.
Enhanced product presentation and promotional material displays, working alongside retail representatives.
Maintained customer satisfaction with quick and professional handling of product returns.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Solved customer challenges by offering relevant products and services.
01.2019 - 06.2019
Chicago closet diva
Open and close boutique, take orders, answer calls, take measurements, maintaining the store, stocking and displaying merchandise.
Package handler
03.2018 - 11.2018
Scanning and stacking boxes.
DRAMA aSSISTANT VOLUNTEER
SHORE INTERNATIONAL COLLEGE PREP HIGH SCHOOL
09.2013 - 09.2014
Enforced attendance policy, oversaw makeup and wardrobe, planned field trips.
washington elementary school - Office clerk
harold
04.2010 - 11.2010
Decreased absenteeism by consulting with teachers and parents
Responsible for filing and answering phones.
JB ROBINSON
Chicago, il.
08.2009 - 11.2009
CLERICAL ASSISTANT VOLUNTEER
09.2000 - 06.2007
Expedited student’s grade retrieval by entering data into school database
Assisted administrative staff by answering telephone calls and filing