Summary
Overview
Work History
Education
Skills
Timeline
Server

Kenia andrews

Dallas City,GA

Summary

Customer service representative seeking a professional role that fosters growth. Skilled in problem solving and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

Overview

11
11
years of professional experience

Work History

Senior Sales Associate

Rackroom Shoes
Macon, GA
08.2021 - 12.2021
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
  • Kept detailed track of sales and customer information in company system.

Winder Operator

Continental Tires
Barnsville , GA
06.2021 - 09.2021
  • Complied with company policies, shop regulations and legal requirements.
  • Labeled and packed yarn on carts to prepare for shipment.
  • Notified supervisor of observations regarding working conditions and machine functionality.
  • Set up, changed wax and operated machines to create yarn to product specifications.

Sales Associate

Kroger
Macon, GA
04.2021 - 08.2021
  • Engaged with customers to build rapport and loyalty.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

01.2019 - 06.2019
  • Chicago closet diva
  • Open and close boutique, take orders, answer calls, take measurements, maintaining the store, stocking and displaying merchandise.

Package handler

03.2018 - 11.2018
  • Scanning and stacking boxes.

DRAMA aSSISTANT VOLUNTEER

SHORE INTERNATIONAL COLLEGE PREP HIGH SCHOOL
09.2013 - 09.2014
  • Enforced attendance policy, oversaw makeup and wardrobe, planned field trips.

washington elementary school - Office clerk

harold
04.2010 - 11.2010
  • Decreased absenteeism by consulting with teachers and parents
  • Responsible for filing and answering phones.

JB ROBINSON
Chicago, il.
08.2009 - 11.2009

CLERICAL ASSISTANT VOLUNTEER

09.2000 - 06.2007
  • Expedited student’s grade retrieval by entering data into school database
  • Assisted administrative staff by answering telephone calls and filing
  • Administered comprehension testing on students.

Education

Associate of Arts - Cosmetology

Cannella Beauty College

High school diploma - undefined

Skills

Creative problem solverundefined

Timeline

Senior Sales Associate

Rackroom Shoes
08.2021 - 12.2021

Winder Operator

Continental Tires
06.2021 - 09.2021

Sales Associate

Kroger
04.2021 - 08.2021

01.2019 - 06.2019

Package handler

03.2018 - 11.2018

DRAMA aSSISTANT VOLUNTEER

SHORE INTERNATIONAL COLLEGE PREP HIGH SCHOOL
09.2013 - 09.2014

washington elementary school - Office clerk

harold
04.2010 - 11.2010

JB ROBINSON
08.2009 - 11.2009

CLERICAL ASSISTANT VOLUNTEER

09.2000 - 06.2007

Associate of Arts - Cosmetology

Cannella Beauty College

High school diploma - undefined

Kenia andrews