Kenia Flores
Fort Worth,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work History
Texas can daycare
Texas can academy
, TX
02.2019 - 09.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Marshalls
Retail Associates
Fort Worth, TX
11.2017 - 07.2019
- Assisted customers in product selection to enhance shopping experience.
- Maintained organized and visually appealing merchandise displays on the sales floor.
- Collaborated with team members to achieve store sales goals and customer satisfaction.
- Handled customer inquiries and resolved issues promptly to ensure positive interactions.
- Conducted inventory checks to maintain stock levels and product availability.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Handled customer complaints in a professional manner.
Fiesta Food stores
Cashiering
Fort Worth, TX
05.2016 - 11.2016
- Processed customer transactions accurately and efficiently at high-volume retail store.
- Maintained cleanliness and organization of checkout area throughout shift.
- Handled cash, credit, and digital payments while ensuring security protocols.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Followed company policies for returns, exchanges, and refunds consistently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Carnival food stores
Cashiering
Fort Worth, TX
02.2015 - 09.2015
- Completed day-to-day duties accurately and efficiently.
- Managed cash drawer accuracy and resolved discrepancies promptly.
- Assisted customers with inquiries, returns, and product information effectively.
- Performed daily opening and closing procedures for the register area.
Education
Haltom High School
Haltom City, TXSkills
- Customer service
- Cash handling
- Team collaboration
- Effective communication
- Communication
- Attention to detail
- Good Telephone Etiquette
- Multitasking
- Conflict resolution
- Creative thinking
Languages
English
Professional
Spanish
Professional
Timeline
Texas can daycare
Texas can academy
02.2019 - 09.2021
Marshalls
Retail Associates
11.2017 - 07.2019
Fiesta Food stores
Cashiering
05.2016 - 11.2016
Carnival food stores
Cashiering
02.2015 - 09.2015
Haltom High School