Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenia Pacheco

Smyrna,TN

Summary

Proven multitasker and customer service expert, adept in cash handling and Microsoft Excel, with a track record of enhancing guest experiences at Papasitos Cantina. Excelled in high-pressure environments, significantly improving efficiency and guest satisfaction. Demonstrates exceptional teamwork and hospitality skills, ensuring seamless operations and positive outcomes.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Papasitos Cantina
04.2022 - 03.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Cashier

Burlington
03.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Personal Shopper

Whole Food Market
05.2024 - 07.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.

Sales Associates

HomeGoods
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Medical Field

Dekaney High School
22351 Imperial Valley Dr. Houston Tx 77073
06.2023

Skills

Cash office

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associates

HomeGoods
09.2024 - Current

Personal Shopper

Whole Food Market
05.2024 - 07.2024

Cashier

Burlington
03.2023 - 06.2023

Restaurant Hostess

Papasitos Cantina
04.2022 - 03.2024

Medical Field

Dekaney High School

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Kenia Pacheco