Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kenia Rojas

Las Vegas ,NV

Summary

Dedicated housekeeping professional with a strong background in hospitality, having successfully enhanced guest satisfaction at Candlewood Suites Hotel. Proven expertise in team leadership and health compliance, leading to improved cleanliness ratings. Skilled in efficient cleaning techniques, including mopping and vacuuming, ensuring a pristine environment for all guests.

Overview

15
15
years of professional experience

Work History

Housekeeper

Hyatt Place
07.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Housekeeping Supervisor

Candlewood Suites Hotel
01.2010 - 04.2022
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Completed schedules, shift reports, and other business documentation.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

Housekeeping Supervisor

Sonesta Hotels
01.2021 - 02.2022
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Increased employee performance through effective supervision and training.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.

Education

Miguel Alemán

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Cleaning bathrooms
  • Health and safety compliance

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Housekeeper

Hyatt Place
07.2022 - Current

Housekeeping Supervisor

Sonesta Hotels
01.2021 - 02.2022

Housekeeping Supervisor

Candlewood Suites Hotel
01.2010 - 04.2022

Miguel Alemán

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Kenia Rojas