Kenia Rojas Noriega
Rialto,CA
Summary
Detail-oriented administrative professional with experience in accounting support, payroll assistance, customer service, and office administration. Skilled in Microsoft Excel, QuickBooks, ERP systems, data entry, and recordkeeping. Known for accuracy, organization, and providing exceptional customer service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Yaamava Resort and Casino at San Manuel
Front Desk Receptionist and Lobby Ambassador
Highland, CA
10.2025 - 04.2026
- Oversaw guest check-in and check-out procedures, ensuring smooth and efficient service.
- Assisted guest with reservations, payments, and account inquiries.
- Responded to phone calls and emails professionally.
- Provided exceptional customer service and maintained lobby appearance.
Cucamonga Valley Water District
Customer Service Represenative
Highland, CA
04.2024 - 01.2025
- Processed new and existing customer accounts.
- Completed work orders and managed Outlook inbox request.
- Accepted and balanced cash, check, and credit card payments.
- Assisted customers with billing, AutoPay enrollment, and service applications.
Artisan Hardwood Inc.
Front Desk Clerk
Rancho Cucamonga, CA
07.2023 - 01.2024
- Managed customer orders and import documentation, ensuring accurate and timely fulfillment.
- Maintained invoices, sales orders, and filing systems.
- Entered shipment data into Excel and Quickbooks.
- Assisted customers by phone and email.
Sanven Corp.
CSR - Call Center
Rancho Cucamonga, CA
10.2022 - 07.2023
- Handled 50-60 customer calls daily, addressing inquiries and providing solutions to enhance customer satisfaction.
- Resolved billing, order, and service issues.
- Maintained accurate records using ERP and Excel.
- Coordinated shipment discrepancies with suppliers and buyers.
- Assisted with payroll processing.
Los Makitas Maintenance LLC
Accounting Assistant
Fontana, CA
01.2020 - 10.2022
- Kept record of purchase orders, invoices, and company records.
- Assisted with payroll processing and employee scheduling.
- Maintained financial and operational data in Excel.
- Supported daily administrative and accounting functions.
Education
High School Diploma -
Milor High School
Rialto03-2018
Skills
- Customer Service
- Microsoft Excel
- QuickBooks
- ERP Systems
- Data entry
- Cash management
- Payroll processing
- Microsoft Office
- Payment Processing
- Cash Handling
- Record Keeping
- Bilingual (English and Spanish)
Timeline
Yaamava Resort and Casino at San Manuel
Front Desk Receptionist and Lobby Ambassador
10.2025 - 04.2026
Cucamonga Valley Water District
Customer Service Represenative
04.2024 - 01.2025
Artisan Hardwood Inc.
Front Desk Clerk
07.2023 - 01.2024
Sanven Corp.
CSR - Call Center
10.2022 - 07.2023
Los Makitas Maintenance LLC
Accounting Assistant
01.2020 - 10.2022
High School Diploma -
Milor High School