Kenia Sorto
Pasadena,TX
Summary
I'm bilingual professional and a fast learner. Driven to succeed and to continuous self-improvement. Very organized, motivated, highly detail-oriented and a team player. I'm proficient and knowledgeable of MS Office, Excel, Word, Data Entry, PowerPoint and Outlook. Driven to succeed and to continuous self-improvement. Ability to work in a fast-paced environment and flexibility to adapt.
Overview
8
8
years of professional experience
Work History
CNA
Houston Physicians' Hospital
10.2021 - 12.2022
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements
- Performed minor housekeeping tasks to keep patient areas clean and sanitized
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns
- Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising
- Kept instruments and equipment clean and sanitized
- Restocked unit frequently with necessary medical supplies
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Safeguarded patient privacy with strict adherence to HIPAA protocols
- Strong interpersonal skills and ability to communicate in a friendly and professional manner with both patients and physicians
- Assist in the care of assigned patients as directed by appropriate nursing staff
- Participate in staff meetings, in-service programs and educational requirements as appropriate
- Communicate all pertinent information, including findings, problems, concerns or ideas to the assigned nurse, utilizing appropriate lines of authority, in a timely and effective manner.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Accounts Receivable
BBN Consulting
07.2018 - 10.2021
- Data Entry
- Strong organizational and time management skills
- Follow established procedures and guidelines for data entry and confidentiality.
- Daily data input accurately and efficiently into computer systems or databases.
- Verify and review data for errors or inconsistencies and make necessary corrections.
- Review and analyze large volumes of data
- Maintain high levels of data accuracy and integrity at all times.
- Adhere to deadlines and prioritize tasks to meet productivity goals.
- Learn and use multiple computer software, systems and technology
- Organize and maintain data files and records electronically and in hard copy.
- Perform data quality checks to ensure completeness and accuracy of information.
- Solve problems by identifying errors and overpayments or underpayments
- Post customer payments by recording, checks, and credit card transactions
- Updates receivables by totaling unpaid invoices
- Sort, compile, and process data to generate reports, charts, and other documents.
- Retrieve and extract data from various sources or documents as required.
- Collaborate with team members to resolve any data-related issues or discrepancies.
- Researches and resolves A/R discrepancies
- Reconciles bank accounts, posting and balancing financial data in multiple ledgers
- Attention to detail
- Fast typing skills
CSR
Mi Tierra Auto Sales
04.2017 - 03.2018
- Handle my own queue
- At least 100 calls
- Close Contracts
- Verify insurance
- Collect on past due accounts
- Arrange promise to pay
- Repossess vehicles, File insurance claims
- Verify accounts
- Contact customers on accounts
- Accurately update information on customer accounts
CSR, Law Firm of Perdue Brandon Fielder Collins & Mott
06.2015 - 04.2017
- Make at least 100- 200 calls per day and take inbound calls
- Skip tracing and file disputes
- Set up payment plans
- Maintain a clean work area
- Maintain and ensure integrity of data and sensitive information
- Do research and process payments
- Collect on past due accounts for the toll road
- Accurately update information on customer accounts
Education
Certification: TX Nurse Aide (TXCNA) Certificate #: NA0061003661 -
Houston Community College
Houston, TX03.2021
Diploma - Nursing
Some College
South Houston, TX06.2013
Skills
- Data Inputting
- Administrative Support
- Account Reconciliation
- MS Office Suite
- Time Management
- Planning and Prioritization
- Critical Thinking
- Microsoft Office
- Accurate Payment Posting
- Invoice Preparation
- Posting Charges
- Attention to Detail
- Active Listening
Languages
Spanish
Native or Bilingual
Timeline
CNA
Houston Physicians' Hospital
10.2021 - 12.2022
Accounts Receivable
BBN Consulting
07.2018 - 10.2021
CSR
Mi Tierra Auto Sales
04.2017 - 03.2018
CSR, Law Firm of Perdue Brandon Fielder Collins & Mott
06.2015 - 04.2017
Certification: TX Nurse Aide (TXCNA) Certificate #: NA0061003661 -
Houston Community College
Diploma - Nursing
Some College
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