Kenice Kirkland
Chico,CA
Summary
Adept Transit Bus Operator with a history at Sacramento Regional Transit, I excel in maintaining operational readiness and fostering strong passenger relationships. My expertise in safe driving and defensive driving, combined with a knack for building rapport, enhances transit efficiency and passenger satisfaction. Achievements include improving on-time performance and ensuring accessibility for all riders. I enjoy working with the public I'm am a people person and I'm am a team player. I am very open learning new obstacles.
Overview
23
23
years of professional experience
Work History
Transit Bus Operator
Sacramento Regional Transit
03.2023 - 11.2024
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed all relevant schedules for routes and arrivals.
Transit Bus Operator
MV Transportation
04.2023 - 08.2023
Transit Bus Operator
Transdev
10.2021 - 06.2022
- Provided passenger assistance, collected fares and offered schedule and route information.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
- Accepted and processed fares.
- Transported customers to and from Location.
- Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
- Supported emergency response efforts during natural disasters or other crises by coordinating closely with local authorities as needed.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Followed company policies and procedures and maintained compliance with standards.
- Followed all relevant schedules for routes and arrivals.
Housekeeper
Enloe Hospital
09.2001 - 10.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Education
Chico High School
Chico, CA06.2002
Skills
- Safe Driving
- Accident reporting
- Defensive Driving
- Vehicle Inspection
- Passenger Assistance
- Strong Working Relationships
- Wheelchair and Scooter Security
- CPR Certification
Timeline
Transit Bus Operator
MV Transportation
04.2023 - 08.2023
Transit Bus Operator
Sacramento Regional Transit
03.2023 - 11.2024
Transit Bus Operator
Transdev
10.2021 - 06.2022
Housekeeper
Enloe Hospital
09.2001 - 10.2017
Chico High School
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