Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kenisha Green

Kenisha Green

North Charleston,SC

Summary

Energetic Recreational Supervisor known for high productivity and efficient task completion. Specializing in program development, team leadership, and operational management. Excel in communication, adaptability, and problem-solving to enhance recreational programs and services. Committed to providing engaging and safe environments for community recreation.

Overview

9
9
years of professional experience

Work History

Program Coordinator

Reading Partners
North Charleston, SC
09.2024 - Current
  • Coordinated daily operations of a school-based literacy tutoring program, ensuring effective delivery of reading sessions for 40+ students.
  • Recruited, trained, and supported 50+ volunteer tutors, enhancing engagement and instructional quality.
  • Monitored student progress using assessments and data-tracking tools; adjusted learning plans to meet individual needs.
  • Built and maintained strong partnerships with school staff, administrators, and families to support student success.
  • Maintained detailed records of student attendance, tutoring sessions, and academic progress for reporting and evaluation.
  • Managed curriculum implementation and organized instructional materials to ensure program fidelity.
  • Led volunteer appreciation efforts and created a positive, inclusive tutoring environment.
  • Analyzed program data to identify trends, improve effectiveness, and communicate impact to stakeholders.
  • Represented the program at school and community events, promoting literacy initiatives and strengthening relationships.

Library Assistant

Charleston Public Library
CHARLESTON, SC
03.2024 - 10.2024
  • Scanned documents into the library's digital repository system.
  • Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and that floors were debris-free.
  • Maintained accurate records of circulation activities, including check-ins and check-outs, and overdue items.
  • Assisted patrons in locating and checking out library materials.
  • Answered phones to respond to patron inquiries or direct calls appropriately.
  • Organized shelves, book displays, and other library areas according to established guidelines.
  • Assisted in preparing materials for public programs, such as book clubs, lectures, and story times.
  • Provided reference and reader's advisory services to library patrons.
  • Performed basic computer troubleshooting and maintenance tasks.
  • Assisted in the cataloging of new books and materials.
  • Collaborated with staff members from other departments within the organization on projects related to increasing patron engagement.
  • Processed payments from patrons for fines or fees associated with their accounts.
  • Handled daily tasks, facility maintenance, and security to support staff members.
  • Operated networked and standalone PCs, photocopier, fax machine, and scanner.
  • Maintained well-rounded knowledge of automated library systems and reference data to share with patrons and visitors.

Operations Supervisor

Charleston County Park
Charleston, SC
02.2023 - 08.2024
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Monitored staff performance and provided feedback for improvement.
  • Maintained accurate records of employee attendance and performance reviews.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Prepared reports on operational performance metrics and presented them to management team.
  • Directed employees on how to use equipment properly and safely.
  • Analyzed data related to production, distribution, quality control, inventory levels.
  • Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
  • Created processes for tracking inventory and supply levels in order to prevent stock-outs or overstocking.
  • Coordinated with vendors regarding product availability, pricing, delivery schedules.
  • Trained new employees on proper job functions and company policies and procedures.
  • Developed strong relationships with customers through excellent customer service practices.

Mobile Sales Consultant

Best Buy Co Inc.
Charleston, SC
11.2019 - 01.2022
  • Diagnosed issues with cell phone performance, technical operations and specific applications.
  • Used cross-selling methods to encourage customers to purchase accessories and warranties.
  • Educated customers about policies, contracts and payment amounts.
  • Listened to customer needs, chose the appropriate products and spent time explaining each item's functions and features.
  • Set up and activated devices to work on Verizon, At&t and Sprint.
  • Assisted customers both in person and by phone, answering questions about different products.
  • Utilized extensive research skills to determine causes of customer issues and identified satisfactory solutions
  • Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
  • Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
  • Used on-site computer systems to access figures and documentation associated with available service plans.
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales.

Bra Fit Specialist

Dillard's
Charleston, SC
05.2019 - 11.2019
  • Drives bra sales and growth by personally selling to customers
    Proactively engages with customers, reads cues and responds effectively
  • Moves with intention connects with multiple customers and encourages them to try on the product
  • Uses confident selling statements and is effective at overcoming customer objections
  • Demonstrates expert-level product and fit knowledge to diagnose fit issues and build bra wardrobes on the sales floor and/or fitting room
  • Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
  • Creates an enthusiasm for Best at Bras strategies by inspiring, supporting and mentoring others bra behaviors
  • Uses and maintains the Bra Wardrobing Center to introduce customers to bras and follow up while they are in the fitting room
  • Takes initiative to understand the bra business and offers suggestions on how the store can drive bra growth
  • Participates in bra sales goal setting with manager and tracks individual and team performance towards the goal
  • Assists in training of new sales associates, serving as a shadow partner
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS), as needed

Sales Associate

Victoria's Secret
Charleston, SC
04.2018 - 11.2019
  • Contributed to team objectives by exceeding sales goals and customer satisfaction ratings.
  • Cataloged and evaluated customer research by studying market conditions and competitor data.
  • Promoted brand image and company vision to increase revenue.
  • Computed sales prices, totaled purchases and processed payments.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Stocked and rotated inventory regularly.
  • Ensured high level of service to customers by finding the correct sized garments.
  • Kept fitting rooms cleaned, organized and well-maintained.
  • Helped decrease clothing theft by limiting the number of items that customers were permitted to try on in the fitting rooms.

Sales Associate/ Cashier

Palmetto goodwill
Johns Island, SC
01.2016 - 10.2017
  • Sales associates at Goodwill greet customers, help them find merchandise, and ring up final purchases.
  • Employees with Goodwill often perform other duties throughout the store, such as stocking products, cleaning the store, and sorting through donated items.

Education

High School Diploma -

Garrett Academy Of Technology
North Charleston, SC,
2016

Skills

  • Resourceful researcher
  • Creative
  • Microsoft Office Suite(Excel, Word, Strong design sense PowerPoint)
  • Time management
  • Excellent verbal communication
  • Windows
  • Customer service mindset
  • Flexible schedule
  • Sorting
  • POS
  • Sales Techniques
  • Floor set design
  • Visual displays
  • Cash handling accuracy
  • Retail loss prevention
  • Schedule oversight
  • Performance monitoring
  • Inventory management
  • Safety compliance
  • Conflict resolution
  • Operations management
  • Volunteer management
  • Cataloging books
  • Information retrieval
  • Team collaboration
  • Digital resource management
  • Reference services
  • Electronic resources
  • Research assistance
  • Multilingual abilities

Timeline

Program Coordinator

Reading Partners
09.2024 - Current

Library Assistant

Charleston Public Library
03.2024 - 10.2024

Operations Supervisor

Charleston County Park
02.2023 - 08.2024

Mobile Sales Consultant

Best Buy Co Inc.
11.2019 - 01.2022

Bra Fit Specialist

Dillard's
05.2019 - 11.2019

Sales Associate

Victoria's Secret
04.2018 - 11.2019

Sales Associate/ Cashier

Palmetto goodwill
01.2016 - 10.2017

High School Diploma -

Garrett Academy Of Technology

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