KENISHA VANTERPOOL
Brooklyn,NY
Summary
Results-oriented Program Supervisor with expertise in program oversight and stakeholder engagement. Enhanced team collaboration and compliance reporting to maintain program integrity. Coordinated housing placements and monitored performance outcomes to promote client stability and satisfaction, driving impactful results in case management.
Overview
9
9
years of professional experience
Work History
Program Supervisor
CAMBA, Inc
03.2024 - Current
- Supervise and oversee case managers managing active caseloads
- Conducted staff supervision meetings and facilitated bi-weekly clinical/team meetings to enhance team collaboration and support case management
- Monitored program outcomes and ensured adherence to contract guidelines to maintain program integrity and effectiveness
- Complete and submit monthly programmatic and compliance reports
- Completed MIR and Quality Management reports to uphold regulatory compliance and program standards
- Generated performance and housing reports using E-Share database
- Coordinate housing placements by communicating directly with landlords
- Collaborate with HRA to secure rental assistance and resolve payment issues
- Meet monthly with Ryan White funders and stakeholders
Case Manager
CAMBA
06.2023 - 03.2024
- Conduct comprehensive assessments, service planning, advocacy, and evaluations
- Facilitated employment and mental health referrals, connecting clients with essential resources for improved well-being.
- Maintained public assistance cases, ensuring accurate eligibility assessments and timely support for clients.
- Coordinated with healthcare providers and PCPs regarding client care
- Assisted clients with housing applications and transition planning, promoting stability and successful relocation.
- Document daily case notes in E-Share and update client charts
Shift Supervisor (Single Adults)
Acacia Network Housing
09.2020 - 05.2023
- Oversaw daily shelter operations ensuring safety, cleanliness, and compliance
- Supervised residential aides, ensuring accurate and timely shift report completion
- Monitored meal services and processed invoices to ensure timely payment
- Managed vacancy control and maintained compliance with critical file requirements
- Conducted weekly inspections and documented notes in CARES
- Processed and submitted payroll timesheets every two weeks to ensure timely payments
Shift Supervisor (Families with Children)
Acacia Network Housing
07.2017 - 09.2020
- Managed daily shelter operations for families with ACS cases, ensuring safe and supportive environments for children and newborns
- Conducted weekly unit inspections and completed CARES documentation to uphold safety standards and compliance
- Oversaw staff performance and coordinated payroll submissions to maintain operational efficiency
- Maintained regulatory compliance and updated management on occupancy
Education
Bachelor of Arts - Psychology
Medgar Evers College
Brooklyn, NY01.2024
Skills
- Program oversight
- Case management
- Performance monitoring
- Housing coordination
- Compliance reporting
- Resource allocation
- Stakeholder engagement
Timeline
Program Supervisor
CAMBA, Inc
03.2024 - Current
Case Manager
CAMBA
06.2023 - 03.2024
Shift Supervisor (Single Adults)
Acacia Network Housing
09.2020 - 05.2023
Shift Supervisor (Families with Children)
Acacia Network Housing
07.2017 - 09.2020
Bachelor of Arts - Psychology
Medgar Evers College