KaRyceona McClenney
Charlotte,NC
Summary
Reliable, honest sales associate with outstanding customer service skills and relationship building strengths. In-depth understanding of sales strategy and merchandising techniques. Skilled in processing transactions, handling cash, using registers, inventory, shipping, promoting, and arranging merchandise.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Pacsun Retail Store
Charlotte, NC
11.2022 - Current
- Restock shelves, racks and bins with latest merchandise
- Promote special sale items
- Assist customers by answering questions and locating merchandise
- Demonstrate leadership by making improvements to standard operating procedures (SOP)
- Process payments
- Train new employees
Sales Associate
Buckle
Charlotte , NC
09.2023 - 12.2023
- Help customers find specific products, answer questions, and offer product advice.
- Complete daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answer product questions with up-to-date knowledge of sales and promotions.
- Engage customers in friendly, professional dialogue to determine needs.
- Develop trusting relationships with customers by making personal connections.
- Sell various products by explaining unique features and educating customers on proper application or usage.
Film Apprentice
Arts+ Studio 345
Charlotte, NC
06.2023 - 08.2023
- Worked closely with mentors to understand project objectives
- Assisted colleagues in planning and accomplishing activities
- Edited work to adjust sound, video quality and run time
- Operated mics and recorders and maintained accurate sound reports, communicating issues to supervisor
- Accomplished project deadlines consistently by working effectively with team members and staying on top of milestone schedules
Games Seasonal Associate
Carowinds Amusement Park
Charlotte, NC
05.2022 - 10.2022
- Greeted customers, advertise items to boost sales
- Processed payments
- Applied strong problem-solving and interpersonal skills to resolve conflicts
- Delivered exceptional customer service to guests by explaining game rules and promptly answering questions
Gate Attendant
Swim Club Management Group, Inc
Huntersville, NC
06.2021 - 09.2021
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills
- Processed reservations
- Responded to emergency situations in the most efficient, effective way possible
- Reviewed guest identification and employee credentials to authorize entry onto premises
Education
BBA - Business Management
University of North Carolina at Charlotte
Charlotte, NC05.2027
Skills
- Customer service
- Microsoft office (Excel, Word, Outlook, PowerPoint)
- Leadership
- Directing, Film editing, Scriptwriting
- Adobe premiere
- Trainer
- Time management
- Attention to detail
- Communication
- First Aid/CPR
- Counselor
Volunteer
- North Mecklenburg High School
- Camp Counselor
- ImaginOn Library
- Bright Blessings
- Humane Society
Timeline
Sales Associate
Buckle
09.2023 - 12.2023
Film Apprentice
Arts+ Studio 345
06.2023 - 08.2023
Retail Sales Associate
Pacsun Retail Store
11.2022 - Current
Games Seasonal Associate
Carowinds Amusement Park
05.2022 - 10.2022
Gate Attendant
Swim Club Management Group, Inc
06.2021 - 09.2021
BBA - Business Management
University of North Carolina at Charlotte
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