Kenitra Howard
Mobile
Summary
Dynamic professional with extensive experience as a Juvenile Detention Officer at James T. Strickland Youth Center, excelling in youth counseling and maintaining safety. Proven ability in records management and problem-solving, enhancing operational efficiency while ensuring compliance with legal requirements. Recognized for exceptional communication skills and training new staff on safety protocols.
Overview
20
20
years of professional experience
Work History
Juvenile Detention Officer
James T. Strickland Youth Center
04.2022 - Current
- Supervised daily activities of detained youth to maintain safety and security within facility.
- Conducted room searches for contraband items to maintain a safe environment within the facility.
- Restrained juvenile inmates when disturbances required physical intervention.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Assisted in intake and release of inmates.
- Prepared reports to document incidents and violations.
Records Specialist
ST Engineering
05.2023 - 03.2024
- Managed and organized physical and electronic records for efficient retrieval and compliance.
- Conducted regular audits of records to ensure adherence to company policies and regulatory requirements.
- Collaborated with cross-functional teams to streamline documentation processes, improving workflow efficiency.
- Scanned paper records to transfer to digital filing systems.
CNP Assistant
Mobile County Public School System
07.2021 - 05.2022
- Assisted manager in all aspects of business operations.
- Prepared meals for the students and staff.
- Kept inventory of items needed for the dietary area
- Maintained a clean and sanitized work area
Jailer/Dispatcher
Saraland Police Department
01.2022 - 04.2022
- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular security checks to maintain safety within detention areas.
- Managed intake and release processes for inmates, ensuring accurate documentation.
- Trained new staff on operational procedures and safety protocols.
- Dispatched emergency and non-emergency calls to officers
Fulfillment Associate
Amazon Warehouse
10.2018 - 05.2020
- Operated material handling equipment to ensure timely and accurate order fulfillment.
- Trained new associates on safety protocols, operational procedures, and best practices for efficiency.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Printed labels, packaged boxes, and loaded into outbound containers.
Cashier
Alo's
07.2011 - 01.2019
- Processed customer transactions accurately and efficiently, ensuring seamless checkout experiences.
- Maintained knowledge of product offerings to assist customers with inquiries and recommendations.
- Implemented cash handling procedures, minimizing discrepancies during daily cash reconciliation.
- Trained new staff on operational protocols and customer service standards to enhance team performance.
Relief Cook/ Cashier
Mobile Infirmary Medical Center
01.2006 - 04.2009
- Prepared diverse menu items adhering to dietary restrictions and nutritional guidelines.
- Managed kitchen inventory, ensuring availability of fresh ingredients while minimizing waste.
- Collaborated with healthcare staff to accommodate patient meal preferences and special requests.
- Trained new kitchen staff on food safety protocols and efficient cooking techniques.
Education
W.P. Davidson High School
Mobile, ALSkills
- Youth counseling
- Multitasking
- Clerical skills
- Exceptional oral communication skills
- Legal requirements
- Professionalism
- Document scanning
- Records management
- Electronic filing systems
- Self-defense
- Data entry
- Problem-solving
Timeline
Records Specialist
ST Engineering
05.2023 - 03.2024
Juvenile Detention Officer
James T. Strickland Youth Center
04.2022 - Current
Jailer/Dispatcher
Saraland Police Department
01.2022 - 04.2022
CNP Assistant
Mobile County Public School System
07.2021 - 05.2022
Fulfillment Associate
Amazon Warehouse
10.2018 - 05.2020
Cashier
Alo's
07.2011 - 01.2019
Relief Cook/ Cashier
Mobile Infirmary Medical Center
01.2006 - 04.2009
W.P. Davidson High School
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