Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenji Berrocales

Clermont,Fl

Summary

Highly-motivated trainer and coordinator with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, database management, inventory control, and team leadership.

Overview

7
7
years of professional experience

Work History

Costuming Coordinator and Trainer Cast Member

The Walt Disney Company
07.2022 - Current
  • Monitored inventory levels of costume pieces, and sent them to the appropriate location for storage or repair
  • Facilitated communication and partnered with different departments to generate creative solutions to problems that arose.
  • Trained incoming cast on costuming procedures and proper safety protocols and evaluating trainee progress.
  • Managed day-to-day operations of the department including assigning tasks and assisting cast with their responsibilities as needed.
  • Ensured costumes were correctly set up for entertainment partners and that they met the standard for safety and show quality.

Merchandise Stocker

Universal Orlando Resort
05.2021 - 07.2022
  • Communicated clearly with vendors to orchestrate merchandise delivery and create merchant invoices
  • Accessed product inventory to maintain par levels and replenish stock
  • Organized and maintained both stockroom and merchandise floor for optimized efficiency
  • Processed payments and documented account changes for financial accuracy.
  • Received and unloaded shipments of merchandise from vendors.
  • Conducted regular cycle counts to verify accuracy of inventory records.
  • Bravo Award Winner

Merchandise Cast Member

The Walt Disney Company
02.2020 - 03.2020
  • Inspected merchandise on the show floor for poor quality, and discarded items as necessary
  • Provided product recommendations to guests and assisted them with check out
  • Monitored and replenished display inventory as needed on display floor.
  • Ensured that all merchandise was accurately priced and displayed in accordance with company standards.
  • Collaborated with team members to maintain a clean working environment.
  • Utilized POS system to efficiently cash out guests and accurately accept payment
  • Fulfilled online grocery orders in a timely manner and packaged them appropriately for delivery
  • Assisted guests in high stress environments and used critical thinking skills to multitask guest concerns and register flow.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.

Administrative Assistant

Todd's Accounting Services
09.2017 - 01.2020
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Processed invoices for payment using accounting software applications.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Communicated with shipment manager and third-party vendors to schedule delivery and pickup of client packages.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Education

B.A. Graphic Design -

Southern New Hampshire University
11-2025

A.A. Animation and Game Art -

Miami Dade College
12.2019

Skills

  • Staff Supervision
  • Team Building
  • Customer Service
  • Stock Management
  • Product Merchandising
  • Data Entry
  • Document Management
  • Project Coordination

Languages

Japanese
Limited

Timeline

Costuming Coordinator and Trainer Cast Member

The Walt Disney Company
07.2022 - Current

Merchandise Stocker

Universal Orlando Resort
05.2021 - 07.2022

Merchandise Cast Member

The Walt Disney Company
02.2020 - 03.2020

Administrative Assistant

Todd's Accounting Services
09.2017 - 01.2020

B.A. Graphic Design -

Southern New Hampshire University

A.A. Animation and Game Art -

Miami Dade College

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Kenji Berrocales