Kenji Xiong
Fresno,CA
Summary
Hardworking and reliable employee with extensive background in providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Capable of working in intense and fast paced settings.
Overview
8
8
years of professional experience
Work History
Cashier
Mister Potato
Fresno, California
12.2018 - Current
- Processed cash, card, and mobile payments at Mister Potato counter, ensuring accurate transactions and customer satisfaction.
- Greeted customers and answered product questions about Mister Potato food, enhancing customer experience and promoting product knowledge.
- Balanced register drawer and verified daily cash totals.
- Made refreshments to order and maintained drink station cleanliness.
- Cleaned kitchen equipment thoroughly after each shift, maintaining high hygiene standards and ensuring food safety compliance.
Restaurant Hostess
J-Pot
Fresno, California
08.2022 - 10.2022
- Greeted guests at J-Pot entrance with warm, professional hospitality.
- Coordinated reservations and walk-in seating to optimize guest flow in J-Pot dining room.
- Organized waitlist and updated guests on table availability.
- Processed customer orders in person and over the phone to ensure accurate and timely service.
- Served and delivered food & drinks to enhance customer dining experience for in-house, pickup, and mobile orders.
- Clean & prepare tables before and after customers dine.
- Weekly cleaning to maintain store standards.
Education
Some College (No Degree) - Business Accountancy
Fresno State
Fresno, CASkills
- Clear customer communication
- Collaborate with servers for efficient and consistent table turnover
- Skilled in budgeting, expense tracking, and basic bookkeeping
- Able to adapt to spontaneous situations
Skills
- Clear customer communication
- Collaborate with servers for efficient and consistent table turnover.
- Skilled in budgeting, expense tracking, and basic bookkeeping.
- Able to adapt to spontaneous situations.
References
- Mai Der Yang
Marketing Manager at Lin’s Restaurant Group
(559) 614-0787
- Kevin Thao
Server at J-Pot
(559) 538-4602
Timeline
Restaurant Hostess
J-Pot
08.2022 - 10.2022
Cashier
Mister Potato
12.2018 - Current
Some College (No Degree) - Business Accountancy
Fresno State