Kenji J. Iwamoto
Travel And Corporate Card Analyst
San Francisco,CA
Summary
Experienced travel and corporate card analyst with over 5+ years of experience in travel industry. Excellent reputation for resolving problems and improving customer satisfaction. Currently accountable for developing strategies to deliver sustainable results across all Corporate Card & Travel categories and suppliers by identifying new opportunities for value and process improvement.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Travel and Corporate Card Analyst
Dolby Laboratories
San Francisco, CA
03.2020 - Current
- Manage preferred supplier relationships (Card/Air/Hotel/Car) working with appropriate shareholders such as Concur, Direct Travel, CTM, and FCM
- Assist in day-to-day card/travel operations, including providing analytics, customer service resolution, and collaborating with cross-functional teams
- In charge of onboarding new suppliers and services to Dolby's T&E team, as well as providing training to existing and new employees
- Creating new travel solutions utilizing new services (i.e. Tripism, Tripkicks, Coupa Virtual Card)
- Assisting in end-users with Meetings and Events processes and tools (i.e. CES, Bizly, Creative Group)
- Subject matter expert and the first level of contact for the US Bank corporate card program, assisting end-users with questions and providing problem resolution
- Track travel and expense analytics using Power BI, Excel, and TravelOptix
- Spearheaded new UATP and travel credit tracking to reduce Dolby operation cost by nearly $500,000
- Drive strategic go-to-market plans to build and enhance our travel and expense programs (i.e. Uber4Business, US Bank)
Global Key Account Manager
All Nippon Airways
San Jose, CA
01.2017 - 03.2020
- Exceed sales targets for assigned corporate accounts in revenue and flights from FY2017(135%) and FY2018(113%)
- Strong research and strategy has increased revenue in handled accounts from $5.4million in 2017 to $6.7 in 2018,
- Work as ANA’s lead in all global joint venture RFPs, handling negotiations for ANA's pricing/market share
- Responsible for the strategic direction of global corporations in my portfolio (i.e. Google, Meta, Intel, Netflix, etc.) and their C-level executives to further the partnership
- Top 5 accounts performing accounts increased market share by an average of 2.7% due to new sales plan, online to offline marketing, and contract amendments.
Corporate Sales Manager
All Nippon Airways
09.2016 - 03.2020
Education
Bachelor's degree - Travel Industry Management
University of Hawaii
01.2011 - 01.2016
Skills
Procurement operations
Strategic planning
Complaint resolution
Teambuilding
Additional Information
Specialties: Travel management, Supplier negotiation & relationship management, Corporate card programs, Sustainability and health management, Risk management, KPI metrics, account management
Certification
Google Analytics Essential Training
Japanese
Fluent in listening and speaking, proficient in reading and writing.
Timeline
Travel and Corporate Card Analyst
Dolby Laboratories
03.2020 - Current
Google Analytics Essential Training
09-2019
Business Development: Strategic Planning
08-2019
Global Key Account Manager
All Nippon Airways
01.2017 - 03.2020
Corporate Sales Manager
All Nippon Airways
09.2016 - 03.2020
Bachelor's degree - Travel Industry Management
University of Hawaii
01.2011 - 01.2016