Service Crew Member
North Carolina Turf Care
05.2024 - 05.2024
Kenmarion McKnight
Franklinton,NC
Summary
Proven Service Tech at Take 5 Oil Change, adept in mechanical maintenance and customer service, significantly enhanced team efficiency through expert training and sustainable practices. Excelled in problem-solving and team collaboration, ensuring client satisfaction and operational excellence. Holds a valid driver's license and thrives in flexible schedules, embodying a commitment to continuous improvement and environmental responsibility.
Work History
Service Tech
Take 5 Oil Change
11.2023 - 04.2024
- Explained diagnostic findings to customers and outlined repair or service options.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Reduced environmental impact by advising clients on energy-efficient upgrades and sustainable practices.
- Managed time effectively, prioritizing tasks based on urgency, complexity, or customer expectations.
Education
Franklinton High School
Franklinton, NCSkills
Customer Service
Team Collaboration
Mechanical Maintenance
Upselling abilities
Tool repairs
Problem-Solving
Flexible Schedule
Valid Driver's License
Equipment Maintenance
Timeline
Service Crew Member
North Carolina Turf Care
05.2024 - 05.2024
Service Tech
Take 5 Oil Change
11.2023 - 04.2024
Franklinton High School
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