Kenna Law
Muscatine,IA
Summary
Friendly and reliable team member with strong customer service experience. Comfortable handling daily transactions, helping customers with questions, and keeping things running smoothly. Known for staying organized, multitasking well, and staying calm in busy environments. Always providing great service and supporting the people I work with.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Financial Services Associate
CBI Bank & Trust
10.2024 - Current
- Assist clients with account inquiries and transaction processing.
- Work closely with team members to ensure customer requests are done correctly and efficiently
- Assist with other tasks delegated by supervisors
Assistant Bar Manager
Geneva Country Club
02.2024 - 09.2024
- Trained new staff on bar procedures and menu items.
- Took inventory, and worked with distributors to place orders.
- Managed the bar to ensure dinner service and events ran smoothly
Server/Bartender
Geneva Country Club
01.2023 - 02.2024
- Provided attentive service to guests, ensuring food and beverage orders were taken correctly in a timely manner.
- Maintained cleaning dining and prep areas.
- Worked with kitchen staff to ensure accurate and timely food preparation.
- Adapted to customers’ needs, balancing multiple tasks at a time.
Crew Member
Avenue Subs
01.2022 - 08.2022
- Delivered exceptional customer service by correctly and efficiently taking and making orders.
- Maintained a clean and organized work environment by completing mid shift and closing tasks
- Collaborated with team members to prepare menu items accurately and timely.
Education
No Degree -
Grand View University
Des MoinesNo Degree -
Muscatine Community College
Muscatine, IAHigh School Diploma -
Louisa Muscatine High School
Letts, IASkills
- Customer service
- Money handling
- Problem-solving
- Time management
- Team building
- Strong multitasking
- Handling difficult customers
- Memory retention
- Food service
- Inventory
- Staff management
- Attention to detail
- Transaction processing
- Data entry efficiency
Certification
CNA (2023)
Timeline
Financial Services Associate
CBI Bank & Trust
10.2024 - Current
Assistant Bar Manager
Geneva Country Club
02.2024 - 09.2024
Server/Bartender
Geneva Country Club
01.2023 - 02.2024
Crew Member
Avenue Subs
01.2022 - 08.2022
No Degree -
Grand View University
No Degree -
Muscatine Community College
High School Diploma -
Louisa Muscatine High School