Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenna Seyfried

Tawas City,MI

Summary

Dynamic professional with experience at The Tea House, excelling in customer service and team collaboration. Proven ability to manage time effectively and maintain attention to detail. CPR certified, adept at problem-solving and creating a welcoming atmosphere. Does well under pressure and good at handling others emotions.

Overview

5
5
years of professional experience

Work History

Barista

The Tea House, Now Tilly's Cafe and Tea House
02.2022 - Current
  • Prepared high-quality espresso beverages and specialty drinks according to standard recipes.
  • Provided exceptional customer service, enhancing overall guest experience and satisfaction.
  • Operated coffee brewing equipment efficiently while maintaining cleanliness and organization in workspace.
  • Assisted in training new baristas on beverage preparation techniques and customer service protocols.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Cadet Firefighter

Tawas City Fire Department
05.2022 - 07.2024
  • Participated in every task a firefighter is given except going into a burning building.
  • Answered the page of every fire call and medical I was able to attend.
  • Brought equipment to officers and fellow firefighters.
  • Learned how to run and use all of the equipment.
  • Learned the skill of keeping calm during stressful situations and being there to calm others down during their worse times.

Dishwasher/Waitress

The Lodge
06.2020 - 11.2022
  • Streamlined workflow processes to enhance efficiency in dishwashing operations.
  • Collaborated with kitchen staff to coordinate timely dish availability for service.
  • Assisted in organizing kitchen area, promoting a clean and efficient workspace.
  • Followed supervisor instructions to complete tasks on time.
  • Provided exceptional customer service by greeting and assisting guests with menu selections.
  • Managed multiple tables efficiently during peak hours, ensuring customer satisfaction.

Education

Associate of Science - Pre-Med

Alpena Community College
Alpena, MI
05-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Basic life support
  • CPR certified

Timeline

Cadet Firefighter

Tawas City Fire Department
05.2022 - 07.2024

Barista

The Tea House, Now Tilly's Cafe and Tea House
02.2022 - Current

Dishwasher/Waitress

The Lodge
06.2020 - 11.2022

Associate of Science - Pre-Med

Alpena Community College