Kennadee Monk
Yuma,CO
Summary
Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills.
Overview
3
3
years of professional experience
Work History
Front Office Manager
Quintech
06.2020 - 07.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coached employees through day-to-day work and complex problems.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed over 10 customer calls per day
Education
High School Diploma -
Northeastern Junior College
Sterling, CO05.2024
Skills
- Listening Skills
- Effective Planning
- Enforce Policies
- Issue handling
- Sales and marketing
- Strategic planning
- Documentation and control
Timeline
Front Office Manager
Quintech
06.2020 - 07.2023
High School Diploma -
Northeastern Junior College
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