Enthusiastic student eager to eliminate inefficient procedures and optimize processes in the business career. Organizes, prioritizes and delegates tasks to accomplish objectives. Four plus year background in customer experience, teamwork, and leadership.
Overview
5
5
years of professional experience
Work History
Department Lead
Hobby Lobby
Greenville, TX
10.2022 - Current
Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
Answered customer inquiries and provided accurate information regarding products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Stocked shelves with merchandise when needed.
Performed other duties as assigned by management.
Trained new team members in cash register operation, stock procedures, and customer services.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Conducted price checks for special orders or discounts as requested by customers.
Cashier
Marshalls Department Store
Greenville, TX
09.2021 - 10.2022
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Stocked shelves with merchandise when needed.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Helped with purchases and signed customers up for rewards program.
Coaching Assistant
Gymn Star Gymnastics & Cheerleading
Greenville, TX
08.2019 - 08.2020
Assisted in creating a positive atmosphere within the team environment.
Provided support to trainees by helping them improve their individual skills.
Developed relationships with trainees to understand their needs better.
Created drills designed to help enhance speed, agility, coordination and strength.
Helped athletes develop mental toughness through motivation techniques such as goal setting and visualization exercises.