Kennard Mitchell
San Antonio
Summary
Skilled House Director with expertise in crisis management, community engagement, and conflict resolution. Proven ability to support residents and coordinate impactful events, fostering a safe and positive living environment.
Overview
1
1
year of professional experience
Work History
House Director
On the Block Outreach Ministry
San Antonio
10.2025 - Current
- Managed daily operations of the outreach house for residents' needs.
- Assisted in organizing events to promote community engagement and support.
- Maintained a clean and safe living environment for all residents.
- Supported staff in addressing residents' concerns and providing resources.
- Provided leadership, guidance, and support to staff members in order to ensure quality service delivery.
- Monitored student behavior within the residence hall and enforced disciplinary action.
- Collaborated with faculty advisors in order to develop meaningful learning experiences for students living on-campus.
- Coordinated with campus departments such as Student Life, Residential Education, Dining Services, and Facilities Management in order to ensure that all services were properly delivered.
- Conducted regular staff meetings in order to discuss operational issues, provide updates on policies and procedures, and offer feedback.
- Organized special events for students living in the residence halls such as educational workshops or social activities.
- Oversaw and managed the daily operations of a residential facility, including budgeting and financial management.
- Provided counseling services for students who may be struggling emotionally or academically due to personal issues.
- Assessed room assignments for incoming residents and determined appropriate housing placements.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Communicated with staff to resolve problems with individual students.
- Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
- Answered telephones and routed calls or delivered messages.
- Interfaced with residents to address and resolve complaints or grievances.
- Administered, coordinated or recommended disciplinary and corrective actions.
- Led weekly meetings to address resident concerns and educate on changes to policies and procedures.
- Allocated rooms to incoming students based on preferences and availability.
Education
GED -
Gulf Coast Trade Center
New Waverly, TX07-1992
Associate of Arts - Biblical Studies
Liberty University
Lynchburg, VA07-2026
Skills
- Community engagement
- Counseling services
- Team leadership
- Conflict resolution
- Student development
- Relationship building
- Critical thinking
- Team building
- Interpersonal communication
- Supervision and leadership
- Teamwork and collaboration
- Crisis management
Timeline
House Director
On the Block Outreach Ministry
10.2025 - Current
GED -
Gulf Coast Trade Center
Associate of Arts - Biblical Studies
Liberty University