Kenne Rushton
Bloomington,IL
Summary
Detail-oriented Medical Receptionist with 11-years experience performing basic medical clinic administrative duties. Multitasking abilities including greeting patients, answering phone calls, maintaining lobby, coordinating appointments, managing flow of patients and processing payments. Experience with electronic recordkeeping and insurance documentation. Organized and meticulous individual with outstanding communication and interpersonal skills. Collaborative team player dedicated to enhancing office operations by staying on top of patient and staff needs.
Overview
11
11
years of professional experience
Work History
Clinic Receptionist
Illinois Cancer Care
Bloomington , IL
01.2012 - 05.2023
- Greeted patients upon entering the clinic, providing a friendly and welcoming atmosphere.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Managed flow of patients visiting to schedule or attend appointments, assisting with check-in.
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Monitored inventory levels of office supplies in order to ensure adequate stock is maintained.
- Prepared correspondence, including letters, memos, and emails, as requested by staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Placed brochures, magazines and business cards in waiting area, discarding outdated material and maintaining displays tidy and fully stocked.
Education
High School Diploma -
Oak Park High School
Kansas City, MO05-1985
Skills
- Patient Relations
- Telephone Etiquette
- Front Desk Management
- Workflow Optimization
- Electronic Medical Records
- HIPAA Compliance
- Insurance Verification
- Payment Collection
Timeline
Clinic Receptionist
Illinois Cancer Care
01.2012 - 05.2023
High School Diploma -
Oak Park High School
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