Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kennedi Adams

Tallahassee,FL

Summary

Proven ability to enhance client understanding and satisfaction, demonstrated during the tenure at Talk Active Therapy Clinic. Leveraged teamwork, ethical understanding, and problem-solving skills to improve patient care outcomes and drive sales at Mens Wearhouse and Pandora. Achieved significant customer service milestones by fostering strong relationships and applying effective therapeutic and sales techniques.

Overview

1
1
year of professional experience

Work History

Psychology Student Intern

Talk Active Therapy Clinic
06.2024 - 08.2024
  • Enhanced client understanding of psychological concepts by conducting comprehensive assessments and presenting findings in a naccessible manner.
  • Collaborated effectively with supervisory staff during case consultation meetings, leveraging expert input for improved patient care outcomes.
  • Adapted therapeutic approaches based on individual client needs, applying appropriate theoretical frameworks for optimal results.

Sales Associate

Mens Wearhouse
02.2024 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Sales Associate

Pandora
06.2023 - 05.2024
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.

Education

Bachelor of Science - Psychology

Florida Agricultural And Mechanical University
Tallahassee, FL
04.2026

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Organization
  • Problem-solving skills
  • Reliable and punctual
  • Goal-Oriented

Affiliations

  • Veterans Affairs Student Volunteer
  • Elected to Juvenile Justice Co Chair for NAACP in 2023
  • National Council of Negro Women Member
  • Girls To Girls Member

Timeline

Psychology Student Intern

Talk Active Therapy Clinic
06.2024 - 08.2024

Sales Associate

Mens Wearhouse
02.2024 - 05.2024

Sales Associate

Pandora
06.2023 - 05.2024

Bachelor of Science - Psychology

Florida Agricultural And Mechanical University
Kennedi Adams