Kennedi Adams
Tallahassee,FL
Summary
Proven ability to enhance client understanding and satisfaction, demonstrated during the tenure at Talk Active Therapy Clinic. Leveraged teamwork, ethical understanding, and problem-solving skills to improve patient care outcomes and drive sales at Mens Wearhouse and Pandora. Achieved significant customer service milestones by fostering strong relationships and applying effective therapeutic and sales techniques.
Overview
1
1
year of professional experience
Work History
Psychology Student Intern
Talk Active Therapy Clinic
06.2024 - 08.2024
- Enhanced client understanding of psychological concepts by conducting comprehensive assessments and presenting findings in a naccessible manner.
- Collaborated effectively with supervisory staff during case consultation meetings, leveraging expert input for improved patient care outcomes.
- Adapted therapeutic approaches based on individual client needs, applying appropriate theoretical frameworks for optimal results.
Sales Associate
Mens Wearhouse
02.2024 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Sales Associate
Pandora
06.2023 - 05.2024
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Bachelor of Science - Psychology
Florida Agricultural And Mechanical University
Tallahassee, FL04.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Organization
- Problem-solving skills
- Reliable and punctual
- Goal-Oriented
Affiliations
- Veterans Affairs Student Volunteer
- Elected to Juvenile Justice Co Chair for NAACP in 2023
- National Council of Negro Women Member
- Girls To Girls Member
Timeline
Psychology Student Intern
Talk Active Therapy Clinic
06.2024 - 08.2024
Sales Associate
Mens Wearhouse
02.2024 - 05.2024
Sales Associate
Pandora
06.2023 - 05.2024
Bachelor of Science - Psychology
Florida Agricultural And Mechanical University
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