Kennedi Duke
Hampton ,GA
Summary
With all my different experiences at different kinds of jobs, I have learned how to adapt to new settings. I pride myself at being a team player and being a hard worker everyday at the job. I also have years of customer service experience that help me problem solve and de-escalate situations with customers.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Walmart
Stockbridge, GA
06.2025 - Current
- Assisted customers in selecting products that meet their preferences and needs.
- Utilized Walmart's online shopping platform to manage customer orders efficiently.
- Coordinated with inventory management systems to ensure product availability for shoppers.
- Optimized delivery schedules to enhance customer satisfaction and timely service.
Crew Member
Chic-Fil-A
Atlanta, GA
08.2024 - 05.2025
- Trained new crew members on operational procedures and customer service techniques.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Ross Stores
10.2022 - 12.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized displays and inventory levels for optimal product visibility.
- Addressed customer complaints promptly, fostering positive relationships and loyalty.
- Monitored cash register accuracy, reducing discrepancies through diligent oversight.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Crew Member
Mcdonald’s
Stockbridge, GA
01.2021 - 09.2022
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business..
- Collaborated with team members to streamline operations during peak hours, enhancing efficiency.
- Managed cash register transactions accurately, balancing cash drawer at end of shifts.
- Maintained cleanliness and organization of workstations, following health regulations diligently.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Biology
Clark Atlanta University
Atlanta, GA05.2026
Skills
Patience and empathy
Customer service expertise
Sales experience
Product picking
Customer service
Attention to detail
Accurate money handling
Planning and organization
Timeline
Online Personal Shopper
Walmart
06.2025 - Current
Crew Member
Chic-Fil-A
08.2024 - 05.2025
Sales Associate
Ross Stores
10.2022 - 12.2022
Crew Member
Mcdonald’s
01.2021 - 09.2022
Biology
Clark Atlanta University