Kennedi Jones
Ooltewah,TN
Summary
Dynamic Front of House Employee at Chic-Fil-A, recognized for exceptional customer service and problem-solving skills. Enhanced order accuracy, boosting customer satisfaction, while maintaining a professional appearance. A dedicated team player with cash handling proficiency and a strong work ethic, committed to creating positive dining experiences and efficient operations.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Chic-Fil-A
8959 Old Lee Hwy, Ooltewah, TN 37363
02.2023 - 12.2024
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in food preparation and assembly to ensure timely service during peak hours.
- Collaborated with team members to efficiently manage high-volume orders and maintain workflow.
- Implemented suggestions for improving order accuracy, leading to enhanced customer satisfaction.
- Monitored inventory levels and restocked supplies to ensure seamless operations throughout shifts.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Education
High School Diploma -
Chattanooga High Center For Creative Arts
1301 Dallas Rd, Chattanooga, TN 3740505.2025
Skills
Strong work ethic
Customer service
Team player attitude
Problem-solving
Professional appearance
Cash handling proficiency
Basic math
Table setting expertise
Timeline
Front of House Employee
Chic-Fil-A
02.2023 - 12.2024
High School Diploma -
Chattanooga High Center For Creative Arts