Kennedi Tezano
Los Angeles,CA
Summary
Ambitious Loyola Marymount University undergraduate student with diverse experience in customer service and activism. Manages time efficiently and openly and honestly communicates to enhance service experiences. Dedicated, committed, and eager to expand skillsets and contribute to organizations with aligning goals and interests.
Overview
6
6
years of professional experience
Work History
Cashier
Eataly LA
11.2023 - Current
- Increased customer satisfaction and ensured positive transactions by consistently accounting for cash drawers.
- Produced excellent, welcoming service experiences for 150+ customers to maintain a positive work environment.
- Effectively managed rush periods and resolved customer conflicts to reintroduce a calm setting during moments of high stress.
- Sustained thorough communication with team members, establishing mutual trust and respect.
Ambassador
Jeni's Splendid Ice Creams LLC
06.2020 - 07.2022
- Diversified range and versatility by working every floor position to improve flexibility.
- Provided enriching product descriptions to encourage seamless workflow and reduce waiting periods.
- Built upon collaborative skills and prioritized kindness to create an optimal shop environment.
- Helped 500+ customers alongside the team and established relationships with regulars.
Remote First Phase Implementation and Data Entry
Trupath Systems LLC
03.2018 - 11.2019
- Obtained client information from Trucking companies, including personnel and product preferences for smooth export transactions.
- Carefully inputted info into databases and revised spreadsheets and documents for flawless accuracy.
- Attended to detail and securely managed data to guarantee approximately 300 drivers' safety and maximize client satisfaction.
- Categorized organization methods by strengthening time management skills.
- Utilized tools such as Microsoft Excel and Google Sheets for clientele.
Education
Bachelor of Arts - International Relations
Loyola Marymount University
Los Angeles, CA05.2025
Skills
- Writing
- Research
- Organization
- Communication
- Time Management
- Attention to Detail
- Creativity
- Leadership
- Teamwork
- Dependability
Affiliations
- Social Justice
- International Affairs
- Music
- Writing
- Foreign Language
Languages
English
Native or Bilingual
Italian
Professional Working
Spanish
Limited Working
Timeline
Cashier
Eataly LA
11.2023 - Current
Ambassador
Jeni's Splendid Ice Creams LLC
06.2020 - 07.2022
Remote First Phase Implementation and Data Entry
Trupath Systems LLC
03.2018 - 11.2019
Bachelor of Arts - International Relations
Loyola Marymount University
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