KENNEDI L. VESSEL
Plaquemine,LA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Bring fresh perspective and recognized for adaptability and proactive approach in delivering effective solutions. I am proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Produce Manager
Rouses Market
10.2022 - 12.2024
- Oversee daily operations of the produce department, ensuring quality and freshness of products.
- Manage inventory levels, including ordering, stocking, and reducing waste.
- Train, supervise, and schedule staff to maintain efficient department workflow.
- Ensure compliance with health and safety regulations, including proper storage and handling produce.
- Oversee the ordering, receiving, and stocking of fresh produce, ensuring quality standards are met and products are available for customers.
- Implement attractive produce displays to enhance product visibility and appeal, following company guidelines and seasonal themes.
- Train and supervise produce department staff, assigning tasks, and evaluating performance to ensure efficient operations and high levels of customer service.
- Negotiate with suppliers to secure competitive prices and ensure a consistent supply of fresh produce.
- Address customer inquiries and complaints, providing exceptional service and resolving issues to maintain customer satisfaction.
- Develop and implement promotional strategies and events to increase produce sales and highlight seasonal or specialty items.
- Coordinate with the store management and other departments on cross-merchandising opportunities and store-wide initiatives to enhance overall shopping experience.
Assistant Store Manager
Aldi Grocery
02.2021 - 09.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance. Supervise and support staff in achieving daily sales targets and maintaining store standards.
- Oversee inventory management,including ordering,stocking, and minimizing shrinkage.
- Ensure store compliance with company policies, health, and safety regulations.
- Handle customer service issues, providing solutions to enhance the shopping experience.
- Lead and motivate a team of store associates to ensure the highest level of customer service is provided
- Ensure that all store operations are conducted in accordance with ALDI policies and procedures
- Monitor daily sales, labor costs, and other expenses to ensure profitability goals are met
- Assist Store Manager in developing strategies to increase sales and improve efficiency
- Maintain accurate inventory levels and order merchandise as needed
- Train and develop store associates on product knowledge, customer service, and safety protocols
- Supervise cashiers and baggers to ensure accuracy and efficiency
- Handle customer complaints and inquiries in a professional manner
- Oversee the opening and closing of the store, ensuring proper security measures are taken
- Develop and implement promotional activities to drive traffic and increase sales
- Monitor store cleanliness and organization, taking corrective action when necessary
- Participate in weekly meetings with Store Manager to review performance and discuss upcoming initiatives
Assistant Store Manager
Cato's Fashion
03.2018 - 12.2020
- Lead the sales team in acheiving daily and monthly renvnue goals while maintaning exceptional customer serivce standards.
- Maintain store asethetics through effective visual merchandising and floor layout.
- Handle employees scheduling, training, and performance evaluations to foster a movitated and efficient team.
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, and grievances)
- Be a shining example of well behavior and high performance
Education
High School Diploma -
Belaire High School
Baton Rouge, LA05.2018
Skills
- Analytical Thinking Skills
- Leadership Skills
- Customer service
- Creativity and Problem Solving
- Excellent Communication Skills
- Project Management Skills
- Food Safety and Sanitation Practices
References
Lola Perrier, Store Director, Rouses Market, (225) 448-0271
Angel Crenshaw Colleague, Aldi Grocery, (346) 587-6632
Dennis Ross Colleague, Aldi Grocery, (225) 776-8601
Timeline
Produce Manager
Rouses Market
10.2022 - 12.2024
Assistant Store Manager
Aldi Grocery
02.2021 - 09.2022
Assistant Store Manager
Cato's Fashion
03.2018 - 12.2020
High School Diploma -
Belaire High School
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