Kennedy Alston
Stockbridge,GA
Summary
Dynamic barista with exceptional customer service skills at Mojo Coffee Shop, known for fostering a welcoming atmosphere and enhancing customer loyalty. Adept at operating espresso machines and training new staff, I consistently maintained cleanliness and organization, contributing to a positive team environment and ensuring high-quality beverage preparation.
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
1
1
year of professional experience
Work History
Barista
Mojo Coffee Shop
03.2024 - 10.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Ice Cream Maker/Cashier
N7 Kream Lab
07.2023 - 02.2024
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Improved team efficiency by assisting with the training of new staff members in ice cream making techniques.
- Offered samples of new ice cream flavors to customers.
- Maximized product consistency by following established recipes and measuring ingredients accurately.
- Enhanced customer satisfaction by creating and maintaining a clean, organized workspace for ice cream production.
- Maintained a high level of quality control through regular equipment cleaning and maintenance checks.
- Introduced new menu items, sundae toppings, and cone varieties to encourage upselling and add-on purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Culinary Art
Southern Crescent Technical College
Griffin, GA05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Opening and closing duties
- Cleanliness
- Cash register operation
- Safe food handling
- Food preparation
- Menu memorization
- Cooking
- Smoothie making
- Multitasking and organization
- Clear communication
- Positive and professional
- Ingredient restocking
- Teamwork and collaboration
- Reliable and dependable
Timeline
Barista
Mojo Coffee Shop
03.2024 - 10.2024
Ice Cream Maker/Cashier
N7 Kream Lab
07.2023 - 02.2024
Associate of Science - Culinary Art
Southern Crescent Technical College
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