Kennedy Ashley
White Bear Lake,MN
Summary
Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.
Overview
7
7
years of professional experience
Work History
Hospitality Worker
SweetGrass At Thunder Basin
Weston, WY
10.2023 - Current
- Performed safe transportation to and from airport to the lodge.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages for over 40 people and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organized work environment.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Identified and resolved customer complaints concerning food or lodging.
- Perform various tasks to help keep Ranch in good shape.
- Assisted in setting up banquet tables and chairs for seamless events.
- Observed established health and safety regulations to safeguard teams and guests.
- Assisted in setting up and breaking down banquet events.
- Acknowledged outstanding staff performance to boost morale.
- Developed and maintained positive relationships with guests for satisfaction.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Home Stager
Transfigure Design
Crystal, MN
11.2021 - 10.2023
- Selected furniture, lighting and accessories to enhance design concepts.
- Developed space planning concepts
- Oversaw installation of finishes, furniture and other design elements to control final product.
- Assisted clients with budget considerations and made recommendations for furniture, wall hangings and amount of items.
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
- Participated in furniture selection and documentation of specifications.
Laborer
Knutsonconstructionservices
Minneapolis, MN
12.2016 - 12.2021
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools, and equipment to supply team members.
- Performed general housekeeping and cleaning tasks.
- Utilized construction tools and machinery to effectively complete job site projects.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Observed site safety rules to maximize protections for team members and equipment.
- Dug trenches, ditches and holes to allow for utility, water and sewer installation and proper foundation for structures.
- Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
- Operated bulldozers, excavators and cranes to facilitate precise excavation and grading.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Managed safe and efficient use of tools and equipment on construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
- Inspected tools and equipment to maintain safety and efficiency.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Completed tear-down of existing structures to prepare for new construction.
- Mixed and poured concrete for variety of projects.
- Operated forklifts and boom lifts to complete various tasks.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Helped with erecting scaffolding and ladders.
- Installed drywall, siding and other structural components.
- Helped with door and window installations.
- Worked on sites, installing roofs and other exterior components.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Server
Young Joni
Minneapolis, MN
02.2018 - 02.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
Education
High School Diploma -
North Branch High School
North Branch, MN06.2016
Skills
- Food Preparation
- Customer Services
- Transportation Arrangements
- Problem-Solving Skills
- Event Preparation
- Housekeeping
- Table Setting
- Food Inspection
- Food Spoilage Prevention
- Table Setting Knowledge
- Horse Grooming
- Groundskeeping
- Agriculture Management
- Concrete Finishing
- Power Tool Operation
- Basic Carpentry
- OSHA Regulations
- Heavy Lifting
Timeline
Hospitality Worker
SweetGrass At Thunder Basin
10.2023 - Current
Home Stager
Transfigure Design
11.2021 - 10.2023
Server
Young Joni
02.2018 - 02.2019
Laborer
Knutsonconstructionservices
12.2016 - 12.2021
High School Diploma -
North Branch High School