Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Overview
4
4
years of professional experience
Work History
Team Member
McDonald's
Ruston, LA
11.2023 - 01.2024
Greeted customers on headsets to take and complete orders
Also greeted customers on front counter to take orders while managing the cleanliness of the lobby and bathroom
While in front counter, bagged DoorDash and mobile orders and run orders to curbside in a timely fashion.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Crew Leader
Sonic Drive-In
Ruston, LA
09.2020 - 10.2023
Greeted customer on headset to take and complete orders
Also greeted customer hopping car to car, accepting payments (sometimes multiple forms) and making sure they have all of the proper utensils and condiments
Made drinks/slushes/ice cream in a timely manner
Ran drive thru in a quick fashion to keep time in the green, goal was out the door in under 4
Management experience (August 2022 - September 2022)
Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
Videographer
Liberty Hill Missionary Baptist Church
06.2020 - 09.2022
Live streamed Sunday School and Sermon for the followers of our Facebook page at the height of COVID.
Education
Bachelor's Degree (Not complete) -
Grambling State University, Grambling, LA
12.2022
Took time off, have plans to finish next year.
Majored in History
Was elected to be in the National Honor Society (2021-2022)
High School Diploma -
Simsboro High School, Simsboro, LA
05.2019
Miss Simsboro of 2019
Co-Captain of Cheerleading team (12th)
Member of FBLA (9th-12th)
Member of student council (10th-11th)
Member of National Honor Society (10th-12th)
A&B Honor Roll
Maintained between a 3.3 and 4.0 GPA
Skills
Communication skills
Customer service
Organizational
Problem-solving
Positive
Good work ethic
Live streaming (editing social media content)
Cleaning
Cash Handling
Complaint Resolution
Timeline
Team Member - McDonald's
11.2023 - 01.2024
Crew Leader - Sonic Drive-In
09.2020 - 10.2023
Videographer - Liberty Hill Missionary Baptist Church
06.2020 - 09.2022
Grambling State University - Bachelor's Degree (Not complete),