Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Kennedy Church

Kennedy Church

Bakersfield,CA

Summary

Results-driven Sales Associate with a proven track record of enhancing productivity and task efficiency. Specializes in customer relationship management and possesses extensive product knowledge, coupled with strong persuasive communication skills. Excels in active listening and problem-solving, effectively adapting to diverse client needs to drive sales success. Eager to leverage these competencies in a challenging sales environment.

Overview

4
4
years of professional experience
2
2

Certifications

Work History

Sales Associate

Luigi's Restaurant and Delicatessen
Bakersfield
04.2023 - Current
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Executed cashier tasks including handling payments, providing receipts and managing change.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized merchandise displays to enhance visual appeal and drive customer engagement.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Onboarded and trained seven new hires over a two-year period.

Studio Associate

Color Me Mine
Bakersfield
06.2021 - 04.2023
  • Managed order fulfillment, handled inventory tasks, and efficiently operated studio procedures independently and collaboratively.
  • Increased customer satisfaction by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Gained diverse skills such as customer service, teamwork, conflict resolution, leadership and communication.

Education

Bachelor of Science - Business Administration

California State University, Bakersfield
Bakersfield, CA
12-2023

Skills

  • Exceptional customer service
  • Point-of-sale transaction handling
  • Visual merchandising
  • Customer relationship management
  • Employee training
  • Conflict resolution
  • Communication skills
  • Collaborative teamwork skills
  • Enhancing customer loyalty
  • Leadership in team settings

Certification

  • Google Analytics Certification completed in 2023
  • Tableau Certification completed in 2023

References

References available upon request.

Timeline

Sales Associate

Luigi's Restaurant and Delicatessen
04.2023 - Current

Studio Associate

Color Me Mine
06.2021 - 04.2023

Bachelor of Science - Business Administration

California State University, Bakersfield