Kennedy Coen
Maple Valley
Summary
Dynamic retail and hospitality professional with exceptional customer service skills honed at Breeza and Maple Valley Thai Cuisine. Proven ability to enhance customer experiences through effective problem-solving and teamwork. Proficient in cash handling and POS operations, consistently maintaining a clean and organized environment to drive sales and guest satisfaction.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Breeza
08.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Tagged and priced inventory and stock
- Helped customers complete purchases and locate items
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Created and decorated displays to better increase the sales of product
Restaurant Hostess/Waitress
Maple Valley Thai Cuisine
09.2023 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, menu information and taking meal orders on the phone aswell.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Bussed tables after guest were finished and kept restaurant always looking tidy and clean.
Education
Tahoma Highschool
Maple Valley, WASkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- POS system operation
- Cleaning/ Organizing
- Order taking
- Guest engagement
- Exceptional customer service
Timeline
Retail Sales Associate
Breeza
08.2024 - 01.2025
Restaurant Hostess/Waitress
Maple Valley Thai Cuisine
09.2023 - 08.2024
Tahoma Highschool
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