Kennedy Elick
Westerville,OH
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
Work History
Key Account Manager
Autmow Robotic Mowing
04.2022 - Current
- Strengthened client relationships through regular communication and effective problemsolving.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Developed and maintained strong relationships with over 50 key clients to ensure long-term business growth.
- Managed complex negotiations with key accounts, securing long-term partnerships.
- Coordinated with marketing teams to create account-specific promotional materials, increasing brand visibility and engagement.
- Organized and participated in monthly, quarterly, and annual training events.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Stayed current on company offerings and industry trends.
Sales Consultant
AT&T
12.2018 - 04.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Education
High School Diploma -
Centennial High School
Skills
- Client Relationship Building
- Business Development
- Key Account Management
- Cross-Functional Collaboration
- Contract Negotiation
Timeline
Key Account Manager
Autmow Robotic Mowing
04.2022 - Current
Sales Consultant
AT&T
12.2018 - 04.2022
High School Diploma -
Centennial High School
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