Kennedy Gayle

Key Achievement: Promoted to Referral Specialist for my team.

• Conduct Professional College Advisory Session (PCAS) by providing information about the University, degree programs and financial aid options to determine if they are a good fit for the program.
• Exceeded individual enrollment goal by recruiting over 20 students each term.
• Collect, enter and track student information in database systems and follow up weekly to ensure proper enrollment.
• Respond to incoming student inquiries and provide exceptional costumer service and connect them with the right department if needed.
• Work closely with the academic and financial aid departments to assist with transcript evaluations and missing financial aid documents.

Key achievement: Exceeded enrollment goal of 25 students for the last 5 semesters

• Liaison between Undergraduate/Graduate students and other University departments including Financial Aid, Student Accounts, Applicant Advising and Registrar. Arranged/scheduled meetings for these departments.
• Assisted students with the Free Application for Federal Student Aid (FAFSA)
• Tracked student application processes/follow up with prospects weekly using Microsoft Excel.
• Met and spoke with prospects to answer questions, discuss academic plan and provide tours of the campus

Key Achievement: Exceeded sales quota by selling 10+ memberships per month.

• Greeted hundreds of customers upon arrival & provided excellent customer service to inquires regarding memberships policies, classes, personal training and gym operations.
• Provided tours for potential members to build rapport/identify their fitness goals and present the best membership offerings.
• Maintained inventory, gym area, computer files and equipment.

Key Achievement: Created a press release that was featured in the New Jersey Summit Times.

• Increased overall engagement by 60% on all social media platforms.
• Managed all social media channels and created content daily to increase engagement/ presented social media data analytic reports weekly.
• Planned social media calendars each week with coordinating blog posts, email blasts and press releases.