Summary
Overview
Work History
Education
Skills
Timeline
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Kennedy Hillis

Rockford,WA

Summary

Outgoing server offering 3 years of experience in fast-paced environments. Proven customer service, multitasking and organization skills. Strong work ethic and drive.

Overview

3
3
years of professional experience

Work History

Sandwhich Artist

SUBWAY®Restaurants
Allendale, MI
09.2023 - Current
  • Greeted customers and provided product knowledge.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Stocked shelves with products and supplies.
  • Ensured all menu items were prepared in accordance with health and safety standards.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Kept customer and food preparation areas clean and well-organized.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.

Sever

StoryPoint Rockford
Rockford, MI
09.2021 - Current
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Barista

StoryPoint Rockford
Rockford, MI
12.2022 - 09.2023
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

Education

Some College (No Degree) - Political Science

Grand Valley State University
Allendale, MI

Skills

  • Order Management
  • Food service standards
  • Station Setup
  • Menu Recommendations
  • Food Preparation
  • Problem-Solving
  • Task Delegation
  • Flexible Schedule
  • POS System Operation
  • Cash Handling

Timeline

Sandwhich Artist

SUBWAY®Restaurants
09.2023 - Current

Barista

StoryPoint Rockford
12.2022 - 09.2023

Sever

StoryPoint Rockford
09.2021 - Current

Some College (No Degree) - Political Science

Grand Valley State University

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Kennedy Hillis