Madison Gray
Milan,MI
Summary
Dynamic Sandwich Artist with a proven track record at SUBWAY® Restaurants, excelling in customer service and food preparation. Recognized for enhancing customer satisfaction through effective communication and multitasking. Trained new team members, ensuring adherence to hygiene standards while maintaining a clean workspace. Committed to delivering exceptional service and fostering a welcoming environment.
Overview
3
3
years of professional experience
Work History
Sandwhich Artist
SUBWAY®Restaurants
Milan
04.2022 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Executed sandwich artistry duties with very low occurrence of errors.
Education
N/A - Exercise Science
Schoolcraft College
Livonia, MI06.2025
High School Diploma - Exercise Science
Milan High School
Milan, MI06.2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Food preparation
- Cash handling proficiency
- Effective multi-tasking
- Cash handling
- Multitasking and prioritizing
- Customer satisfaction focus
- Reliability and punctuality
- Dependable and honest
- Cleaning and sanitizing
- Cleanliness and hygiene
- Patience and empathy
- Efficient work pace
- Menu memorization
- Guest service
- Taking and preparing orders
- Sandwich preparation
- Phone and online order processing
Timeline
Sandwhich Artist
SUBWAY®Restaurants
04.2022 - Current
N/A - Exercise Science
Schoolcraft College
High School Diploma - Exercise Science
Milan High School