Kennedy Lacher
Mandan,ND
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Manager
Parkland Fuel
Bismarck, North Dakota
09.2020 - Current
- Monitored inventory levels and placed orders to restock shelves.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Created weekly work schedules for store personnel.
- Resolved customer complaints in a timely manner.
- Established customer service standards and monitored staff compliance.
- Performed regular price checks to ensure competitive pricing.
- Ensured compliance with safety regulations and company policies.
- Recruited, trained and supervised new employees.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Monitored employee performance and identified performance gaps for corrective action.
- Updated and maintained store signage and displays.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
Cafe Manager
Red Carpet Carwash
Bismarck, ND
07.2017 - 09.2020
- Managed inventory levels to ensure adequate supplies were available at all times.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Established relationships with local businesses or organizations that could refer customers to the cafe.
- Recruited, trained, managed and evaluated cafe staff performance.
Cafe Sales Associate
Red Carpet Carwash
Bismarck, ND
06.2013 - 07.2017
- Recommended, selected and located merchandise based on customer desires.
- Maintained cleanliness of store environment including floors, windows, displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
GED -
Adult Learning Center
Bismarck, ND03-2024
Skills
- Customer service
- Employee training
- Visual merchandising
- Cash handling
- Work scheduling
- Performance monitoring
- Safety compliance
- Recruitment and hiring
- Organizational skills
- Order management
- Problem-solving aptitude
- Continuous improvement
Certification
- Food Safety Certified
References
References available upon request.
Timeline
Store Manager
Parkland Fuel
09.2020 - Current
Cafe Manager
Red Carpet Carwash
07.2017 - 09.2020
Cafe Sales Associate
Red Carpet Carwash
06.2013 - 07.2017
GED -
Adult Learning Center
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