Kennedy Lawler
Carthage
Summary
Energetic employee with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
5
5
years of professional experience
Work History
Ice Cream Server
Treats and Tiques
03.2021 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Data Entry Lead
Docs Health
10.2020 - Current
- Enhanced data accuracy by implementing quality control measures and streamlining data entry processes.
- Completed accurate and timely data entry.
- Performed data entry and completed proper paperwork.
Waitress
Zero Dock Street
09.2022 - 03.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Teachers Aid
Benchmark Family Services
12.2022 - 07.2023
- Assisted teachers with supervision and care of group of 18 children.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
Cashier
TJX Companies
07.2019 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Psychology
SUNY Empire State College
Saratoga Springs, NY06.2025
Associate of Science - Psychology
Jefferson Community College
Watertown, NY12.2022
High School Diploma -
Immaculate Heart Central
Watertown06.2020
Skills
- Leadership
- Customer Engagement
- Patience and Empathy
- Adaptability
- Excellent Communication
- Relationship Building
- Working under pressure
- Cash Drawer Balancing
- Data Entry Competence
- Student Engagement
Timeline
Teachers Aid
Benchmark Family Services
12.2022 - 07.2023
Waitress
Zero Dock Street
09.2022 - 03.2024
Ice Cream Server
Treats and Tiques
03.2021 - Current
Data Entry Lead
Docs Health
10.2020 - Current
Cashier
TJX Companies
07.2019 - 07.2022
Bachelor of Science - Psychology
SUNY Empire State College
Associate of Science - Psychology
Jefferson Community College
High School Diploma -
Immaculate Heart Central
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