Summary
Overview
Work History
Education
Skills
Timeline
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Kennedy Milam

Memphis,TN

Summary

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines.

Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Terumo
09.2022 - Current
  • Improved warehouse efficiency by streamlining inventory management processes.
  • Reduced order processing time through effective organization and prioritization of tasks.
  • Maintained a safe working environment by adhering to safety protocols and guidelines.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 25 pounds.

Server/Bartender

Suga Shack
03.2021 - 01.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Cashier/Customer Service Cashier

Ms. D's Wings
05.2017 - 05.2021
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Sales Associate

Goodwill
01.2019 - 03.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Server/Restaurant Hostess

Genghis Grill - Build Your Own Stir Fry
05.2017 - 01.2018
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Education

No Degree - Athletic Training

Middle Tennessee State University
Murfreesboro, TN

High School Diploma -

Southwind High School
Memphis, TN
05.2015

Skills

  • Shipping and receiving
  • Order picking and processing
  • Inventory counting
  • Safe Food Handling
  • Guest Engagement
  • Client Account Management
  • Payment Processing
  • Sales Development
  • POS System Operation
  • Customer Service
  • Product restocking
  • Customer Assistance

Timeline

Warehouse Associate

Terumo
09.2022 - Current

Server/Bartender

Suga Shack
03.2021 - 01.2023

Sales Associate

Goodwill
01.2019 - 03.2020

Cashier/Customer Service Cashier

Ms. D's Wings
05.2017 - 05.2021

Server/Restaurant Hostess

Genghis Grill - Build Your Own Stir Fry
05.2017 - 01.2018

No Degree - Athletic Training

Middle Tennessee State University

High School Diploma -

Southwind High School

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Kennedy Milam